Service Engineer Apprentice LAKES BATHROOMS LTD


Service Engineer Apprentice LAKES BATHROOMS LTD


LAKES BATHROOMS LTD, Ayot Green, Hertfordshire

  • Full time
  • U
  • Onsite working
  • Apprenticeship programme

Posted 1 week ago, 15 May | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: 46b408d8f36b4c89b126e69dfc856600

Full Job Description

  • Installation and inspection of displays in retailer showrooms, building on customer relationships

  • Assess and repair damaged or faulty shower enclosures/screens in both customer homes and bathroom showrooms

  • Carry out saleable services to units/screens

  • Telephone responses to aid and advise customers over the telephone - troubleshooting

  • To be able to handle difficult conversations whilst remaining professional

  • Liaise with the customer service team - updates to visits

  • Maintaining recognised van stock

  • To represent the company in a professional and competent manner

  • Promote Lakes with every service visit, Full in house training provided towards the successful completion of the Level 2 Furniture Manufacturer standard qualification under the Fitted Furniture Installer pathway.

  • Includes maths and English Functional Skills at Level 2 if applicable.

  • Delivery method of training to be confirmed.

    GCSE or equivalent English (Grade 4) Desired

  • GCSE or equivalent Maths (Grade 4) Desired, The role will involve some working outside of your designated area. On occasions the need to work outside of standard hours are required to build exhibition stands. This role will involve verbal communication with our customers and end users. You will have good attention to detail and be punctual and presentable at all times. Please be aware that the address on the vacancy is not the exact location however it will be within this geographical area.

    Lakes is an award-winning manufacturer of innovative showering spaces. Established in 1986, we're an independent family business with a strong reputation for quality, first-class customer service, speed of delivery and innovative solutions. Lakes is a Carbon Neutral Plus organisation, and the first company in the sector to achieve the Carbon Footprint Standard in March 2019.

    You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
  • training

  • qualifications, like an NVQ in a relevant field

  • industry or sector experience

  • Apprenticeship standard

    Furniture manufacturer

    Level 2 (GCSE)