Senior Event Operations Manager - London

We're looking for an experienced and highly organised Senior Event Operations Manager to join our dynamic team. This is a client-facing role where you'll take the lead in delivering exceptional, high-end events-working closely with Sales, Events, and key clients to ensure every detail is executed flawlessly. If you thrive in fast-paced environments, love leading teams, and have a passion for delivering premium experiences, this could be the perfect opportunity for you. What You'll Be Doing

• Leading the operational planning and delivery of a wide range of events
• Managing both front-of-house (FOH) and back-of-house (BOH) operations to the highest standards
• Producing detailed event plans and communicating them effectively across teams
• Briefing and leading teams of all sizes on-site
• Overseeing service flow, including large-scale dinners (up to 500+ guests)
• Attending site visits and tastings with clients and sales teams
• Managing equipment orders and supplier relationships
• Ensuring all Health & Safety and RAMS documentation is accurate and compliant
• Building strong relationships with key venues and clients
• Supporting recruitment, training, and development of team members
• Contributing to projects that improve efficiency and profitability
  
  Proven experience in event operations, ideally at a senior level
• Strong leadership skills with the ability to manage large teams
• Excellent organisational and communication skills
• Experience delivering high-volume, high-end events
• Confident client-facing presence
• Solid understanding of health & safety within events
• A proactive, solutions-focused mindset
  
  Work on exciting, large-scale and premium events
• Be part of a collaborative and ambitious team
• Opportunities for career development across the wider group (including international projects)
• Competitive salary with overtime opportunities
Ready to Apply? If you're ready to take the lead on exceptional events and make a real impact, we'd love to hear from you. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families