Senior Director, Customer Success Strategy & Growth

Moody's Investors Service, Inc., Pendleton, Salford

Senior Director, Customer Success Strategy & Growth

Salary not available. View on company website.

Moody's Investors Service, Inc., Pendleton, Salford

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 30 May | Get your application in now before you're too late!

Closing date: Closing date not specified

Job ref: 203a8975dd474ca080a39c3be8445fa8

Location ref: Pendleton, Salford

Full Job Description

Senior Director, Customer Success Strategy & Growth


Posted on 2026-05-29T00:00:00



  • Location: Salford, Greater Manchester, UK, M5 5

  • Company: Moody's Investors Service

  • Job Type: Any


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Last updated: 2026-08-27T09:06:12.213


Moody's Investors Service in Salford is seeking a highly experienced Customer Success Manager to strategically lead a team dedicated to enhancing customer satisfaction, retention, and loyalty. The role demands expertise in managing client interactions, driving retention efforts, and optimizing team performance. Ideal candidates will possess over 10 years of B2B client-facing experience and a Bachelor's degree in a related field. This role offers the opportunity to engage closely with sales leadership and develop effective client strategies within an inclusive work environment.


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Moody's Investors Service in Salford is seeking a highly experienced Customer Success Manager to strategically lead a team dedicated to enhancing customer satisfaction, retention, and loyalty. The role demands expertise in managing client interactions, driving retention efforts, and optimizing team performance. Ideal candidates will possess over 10 years of B2B client-facing experience and a Bachelor's degree in a related field. This role offers the opportunity to engage closely with sales leadership and develop effective client strategies within an inclusive work environment.
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Direct job link

https://www.jobs24.co.uk/job/senior-director-customer-success-strategy-growth-126909465