Senior Application Management and Support Engineer

CAPTION: Job details

• Posting date: 08 July 2025
• Salary: £40,497.00 to £46,735.00 per year, pro rata
• Hours: Full time
• Closing date: 22 July 2025
• Location: Pontypridd, Rhondda Cynon Taff
• Remote working: On-site only
• Company: University of South Wales
• Job type: Permanent
• Job reference: R5154

Summary

The University of South Wales is a vibrant and exciting place to work which offers a range of benefits including 35 days annual leave (plus bank holidays), Flexible working, Parental Leave, Childcare facilities, Sport facilities and an excellent pension.

A key enabler for the University's 2030 strategy is operational transformation that states we will:

• Support and take pride in our focused, talented, and ambitious staff.
• Maintain an inclusive workforce, champion diversity, foster collaboration, and wellbeing.
• Provide flexible, digitally enhanced environments to encourage innovative teaching, research & collaborative work practices.
• Embrace effective and efficient service delivery to support long-term sustainability.
• Grow and diversify our income to generate surpluses for re-investment in our core purpose.

The University's IT (Information Technology) Services support delivery of this strategy by providing high quality technology, solutions, and services to support the web presence, corporate, learning and teaching, and research operations of the University and we have a proven record in responding to customer needs using innovative and evolving technologies.

We are currently seeking a highly motivated professional to join the Application Management and Support Team within the Development and Delivery area of IT Services. This is a senior role within the team offering a tremendous personal development opportunity as you assist customers to realize the benefits of Digital Technology and ensure continuous improvements by taking a lead in the operations of the function as well as working with the latest and leading edge technology to support our cloud project.

This is a full time, permanent post.

For an informal conversation about this post please contact Jeremy Thomas.

If you are a successful candidate and this position will be your first professional services role at the University (or you are currently employed by PSS Ltd), you will be employed by Professional and Support Services Limited, a wholly owned subsidiary of the University of South Wales, which provides services to the University and Colleges.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

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We are currently seeking a highly motivated professional to join the Application Management and Support Team within the Development and Delivery area of IT Services. This is a senior role within the team offering a tremendous personal development opportunity as you assist customers to realize the benefits of Digital Technology and ensure continuous improvements by taking a lead in the operations of the function as well as working with the latest and leading ?edge technology to support our cloud project., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

The University of South Wales is a vibrant and exciting place to work which offers a range of benefits including 35 days annual leave (plus bank holidays), Flexible working, Parental Leave, Childcare facilities, Sport facilities and an excellent pension. A key enabler for the University's 2030 strategy is operational transformation that states we will:

• Support and take pride in our focused, talented, and ambitious staff.
• Maintain an inclusive workforce, champion diversity, foster collaboration, and wellbeing.
• Provide flexible, digitally enhanced environments to encourage innovative teaching, research & collaborative work practices.
• Embrace effective and efficient service delivery to support long-term sustainability.
• Grow and diversify our income to generate surpluses for re-investment in our core purpose., If you are a successful candidate and this position will be your first professional services role at the University (or you are currently employed by PSS Ltd), you will be employed by Professional and Support Services Limited, a wholly owned subsidiary of the University of South Wales, which provides services to the University and Colleges