RMS Coordinator

This is a key operational role supporting the efficient turnaround of void properties. As a Coordinator, you will act as the central link between Team Leaders, operatives, contractors, and the Housing Voids Team, ensuring works are planned, scheduled, and delivered in line with service standards. About the Role The Void Repairs service is responsible for returning empty council properties to a safe, compliant, and lettable standard as quickly as possible. As a Coordinator, you will play a critical role in managing workflows, allocating work, and ensuring dependencies such as materials, inspections, and compliance are aligned to avoid delays., Work Planning & Scheduling

• Coordinate the end-to-end delivery of void repairs from initial survey through to completion
• Allocate jobs to operatives and subcontractors in line with priorities and SLA targets
• Monitor progress and proactively manage delays or changes
Coordination & Communication
• Act as the main point of contact between Team Leaders, operatives, contractors, and Housing Voids
• Ensure clear and timely communication across all stakeholders
• Support resolution of operational issues and escalations
Materials & Resource Management
• Arrange and monitor materials orders, deliveries, and specialist items
• Ensure resources are available to meet programme requirements
Compliance & Assurance
• Coordinate statutory and compliance activities (e.g. asbestos, gas, electrical, fire safety)
• Ensure all jobs are completed in line with Council policies and lettable standards
Performance Monitoring
• Track workflow progress, turnaround times, and key performance indicators
• Maintain accurate records across systems and support reporting requirements
Service Improvement
• Support continuous improvement initiatives to enhance efficiency, quality, and customer outcomes
  
  We are looking for a highly organised and motivated Repairs & Maintenance Coordinator to join our Void Repairs team within the Repairs and Maintenance Service., Experience working in repairs, maintenance, housing, or construction environments (desirable)
• Strong organisational skills with the ability to manage multiple tasks in a fast-paced setting
• Excellent communication and stakeholder management skills
• Good IT skills with experience of scheduling or job management systems
• A proactive approach to problem-solving and service delivery
• Understanding of health & safety and compliance requirements (desirable)
Why Join Us?
• Be part of a high-performing service delivering essential housing outcomes
• Play a key role in reducing void turnaround times and improving neighbourhoods
• Work within a supportive and collaborative team environment
• Opportunities for development and progression within Repairs & Maintenance
  
  Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.
If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade. Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.