Retail Deputy Manager
TUI AG, Stone Hill, South Gloucestershire
Retail Deputy Manager
Salary not available. View on company website.
TUI AG, Stone Hill, South Gloucestershire
- Full time
- Permanent
- Onsite working
Posted 2 days ago, 7 Jun | Get your application in today.
Closing date: Closing date not specified
Job ref: ae46e641826c4110b0e339614cc93471
Location ref: Stone Hill, South Gloucestershire
Full Job Description
Here at TUI, you'll find we're an inclusive company with a culture of care. By joining the Retail Team as a Deputy Manager at our Longwell Green shop (inside Asda), you'll work alongside the manager to lead, inspire, coach and develop a large team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products, achieving sales and service targets through providing exceptional sales and service. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company., Lead by example and role model company values to inspire your team and deliver excellent customer service
- Personality and experience will assist you to guide, coach and develop your team to collaboratively reach high performance and standards that drive engagement
- Assist your manager in developing the team to be proactive and actively investigate and resolve every question or complaint. If things don't go quite right, you'll have the confidence to step in and take ownership
- As technology advances so does TUI, you'll work with a variety of systems empowering you to enhance your knowledge to actively improve our customer digital journey
- Monitor and report on customer feedback, spot trends, improve customer satisfaction and loyalty to grow our business
- Assist with recruiting talent, maintaining a high level of engagement and a low level of attrition.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER
- TUI offers much more than just a starting salary of £14.83 per hour
- Be rewarded for exceeding your targets with our commission and discretionary bonus schemes
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance.