Retail And Catering Manager - Downholme

We're looking for an experienced, hands-on Retail & Catering Manager to lead a busy, fast-paced operation at TESC Wathgill. This role offers full responsibility for the unit, combining retail, food service, and team leadership, with a strong focus on standards and client relationships. What You'll Be Doing

• Managing the day-to-day retail and catering operation, ensuring smooth service
• Delivering high-quality food and a consistently strong customer experience
• Leading, motivating, and developing your team
• Managing budgets, labour, stock, and financial controls
• Driving Health & Safety and Food Safety compliance
• Building strong relationships with clients and continuously improving service
• Overseeing menu planning, food production, and waste control
  
  Experience in a Unit Manager, Retail Manager, or Catering Manager role
• Strong leadership skills in a fast-paced, high-volume environment
• Confident managing budgets and operational KPIs
• Excellent communication and client-facing skills
• Proactive, organised, and hands-on approach
• Level 3 Food Hygiene and relevant catering qualifications (desirable)
  
  Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
  
  We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families