Resource Planner

£19,667.35 to £21,296.65, pay award pending
The Resource Planner role supports the HomeBased Reablement Service by coordinating, scheduling, and allocating care and support packages to meet changing service demand. The post involves managing rostering and database systems, updating and amending packages of support, and responding to urgent and emergency requests. The role works closely with internal teams and partner agencies to ensure staff resources are deployed efficiently and services run smoothly. Accurate recordkeeping, effective communication, and contributing to positive outcomes for people living in the community are central to this role., This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

You will be highly organised, with excellent communication skills and the ability to manage changing priorities in a fastpaced environment. You will be confident using IT systems, including database software, with strong attention to detail and accurate recordkeeping. You will respond effectively to urgent and evolving demands, work collaboratively with colleagues and partner agencies, and use your initiative when working independently. A customerfocused approach, commitment to teamwork, and flexibility to work a rota between 7am and 10pm, including weekends and bank holidays, are essential.

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.