Reservations Assistant Manager - Reservations - Knightsbridge, London

Jumeirah, Chelsea, Greater London

Reservations Assistant Manager - Reservations - Knightsbridge, London

Salary not available. View on company website.

Jumeirah, Chelsea, Greater London

  • Full time
  • Permanent
  • Onsite working

Posted 2 days ago, 7 Jun | Get your application in today.

Closing date: Closing date not specified

Job ref: 79312fd3b7b840689a5e597affb86a1b

Location ref: Chelsea, Greater London

Full Job Description

  • Supervise and manage the Reservations team, offering guidance, support, and training.
  • Conduct regular training sessions to ensure team knowledge of hotel policies and systems.
  • Monitor team performance and provide constructive feedback.
  • Schedule and coordinate team shifts to ensure adequate coverage.
  • Assist in recruitment and onboarding of new team members.
  • Process telephone and email reservations using Opera, ensuring accuracy.

    The ideal candidate for this position will have the following experience and qualifications:
  • Previous supervisory or management experience preferred.
  • Excellent English communication skills.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Strong knowledge of Opera reservation system.
  • Ability to communicate effectively at all levels.

    Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world., Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London's largest naturally lit swimming pool.

    At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
  • Benefits include:
  • Supportive and inclusive work environment
  • Access to Learning & Development programmes and clear career pathways
  • Opportunities for internal mobility within our global network
  • Colleague discounts on food, beverage, and hotel stays worldwide
  • Health care and insurance benefits
  • Locally competitive salary and incentive structure
  • Dry Cleaning of uniform or Business attire
  • Meals on Duty
  • Employee Assistance Program
  • Wellness Benefits - Chiropodist, Flu Jabs, and more

Direct job link

https://www.jobs24.co.uk/job/reservations-assistant-manager-reservations-knightsbridge-london-126947605