Registered Home Care Manager (Domiciliary Care)

Delphi Care Solutions Ltd is supporting one of our amazing and family-oriented clients -an ambitious, values-driven independent domiciliary care agency based in Guildford, Hampshire. We are seeking a dedicated and experienced Registered Home Care Manager to play a pivotal role in setting up and leading its new service across Guildford, and the surrounding areas.

This is not just a role; it's a career-defining opportunity to shape a service from its early days, working closely with the Director and CEO to build a reputation for excellence, compassion, and person-centred care.

What You'll Be Doing

Business Setup & Growth

Lead the recruitment, selection, and induction of new carers, ensuring all safeguarding and compliance checks are completed
Deliver high-quality training aligned with the Care Certificate standards
Assist in selecting and implementing care management software
Plan and manage advertising and outreach to attract new service users
Leadership & Management

Oversee daily operations of the domiciliary care service
Manage and support the care team, ensuring clarity of roles and responsibilities
Promote a culture of dignity, respect, and high-quality care
Maintain CQC compliance and quality assurance standards
️ Care Delivery

Ensure safe, effective care delivery with accurate documentation
Update company policies alongside senior management
Conduct care assessments, manage risk, and oversee safeguarding
Lead on infection control, health and safety, and complaints handling
Service User & Service Development

Undertake home visits to assess needs and monitor quality
Develop person-centred care plans with service users, families, and professionals
Support business growth in line with company values
Team Recruitment & Supervision

Recruit, induct, and supervise care staff
Manage rotas and staffing levels to ensure continuity
Share responsibility for the on-call rota, including out-of-hours support

NVQ Level 5 in Leadership for Health and Social Care (or equivalent)
Previous experience as a Deputy Manager or Registered Manager in domiciliary (home) care
Strong knowledge of CQC regulations and legal requirements
Excellent organisational, leadership, and interpersonal skills
Enhanced DBS (or willingness to obtain one)
Full UK driving licence (no more than 3 penalty points)
Desirable

Train the Trainer qualification
Personal Qualities

Compassionate, empathetic, and dedicated to high-quality care
Proactive, solutions-focused, and resilient under pressure
A collaborative and positive team leader
Important Information

What We Offer

Competitive salary (£38k-£40k) depending on experience
Performance-related bonus
23 days annual leave + 8 bank holidays
Company pension scheme
Professional development and training opportunities
A genuine opportunity to be part of a growing, values-driven organisation
Ready to Build Something Special?

If you're a CQC-ready leader looking for a role where you can truly make your mark, we want to hear from you.