Recoveries Negotiator

Auto Claims Assist Ltd

Recoveries Negotiator

£29000

Auto Claims Assist Ltd, City Centre, Manchester

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 15 May | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: 54ff90a86d094f55abc617de85b691ca

Full Job Description

  • Negotiating with at-fault insurance companies for payment of our invoiced claims and negotiating to settle them

  • Identifying cases likely to be capable of settlement to maximise business income

  • Control your individual case load and all outstanding queries in a timely manner

  • Monitor the progression of our clients personal injury cases where we cannot instruct our own solicitors and assisting pushing these cases forward

  • Identifying trends with insurer behaviour/ tactics

  • Thoroughly investigating liability circumstances on cases, gathering evidence and arguing liability in favour of our customers

  • Keeping up to date with current legislation i.e. ABI GTA, case law, industry and insurance changes

  • Updating and liaising with clients, work providers and external parties on the progression of claims

  • Managing a claims case load in line with company processes, procedures and SLA's

  • Ensuring an excellent standard of customer service is maintained

    Ability to work to tight deadlines and manage time effectively

  • Credit hire and claims handling - 1+ year essential, 2 + desirable

  • Excellent organisational, problem solving and pre-planning skills

  • Experience working in the accident management industry, motor trade or insurance arena

  • Experience using proclaim system

  • GTA/ NON GTA and liability Knowledge

  • Excellent IT skills, good knowledge of MS Word and Excel

  • Experience within the accident management industry is essential., A-Level or equivalent (preferred)


  • Experience:
  • Recovery of hire charges and repair costs: 1 year (required)


  • Licence/Certification:
  • Driving Licence (preferred)