Receptionist- Care Home (Fixed Term)

We are looking for a friendly, professional, and organised Receptionist to join our care home team on a 12-month fixed-term contract. As the first point of contact for residents, relatives, visitors, contractors, and colleagues, you will play a key role in creating a warm and welcoming environment while ensuring the smooth day-to-day running of reception and administrative functions within the home. This is an onsite role, working 30 hours per week, Monday to Friday from 2:00pm to 8:00pm, making it ideal for someone who enjoys a busy, people-focused role and thrives in a professional front-of-house environment.,

• Provide a professional and welcoming front-of-house service for all visitors, residents, families, colleagues, and contractors
• Answer telephone enquiries in a courteous, helpful, and timely manner
• Support the administration team with a range of clerical and office tasks
• Maintain accurate records, databases, spreadsheets, and filing systems
• Assist with scanning, photocopying, document management, notice boards, and general office administration
• Support practical arrangements for residents, including booking appointments, arranging transport, and coordinating taxis
• Liaise with external suppliers and service providers where required
• Help support office systems, stationery ordering, ID badges, maintenance logging, and meeting arrangements
• Maintain visitor records and support site security processes, including reception-based monitoring systems
• Ensure confidentiality and accurate handling of information in line with organisational procedures
  
  Friendly, approachable, and professional with excellent customer service skills
• Highly organised with strong administrative skills and attention to detail
• Confident using IT systems including Outlook, Word, and Excel
• Able to manage multiple tasks and work effectively in a busy environment
• Comfortable working independently and as part of a team
• Committed to maintaining confidentiality and following policies and procedures
• Positive, proactive, and willing to support the wider team, GCSEs (or equivalent) in English and Maths
• Experience working in a busy and demanding environment
• Strong communication and customer service skills
• Good IT skills and administrative capability
• Ability to prioritise workload and manage competing tasks
• A commitment to delivering excellent customer service and supporting a resident-focused environment
Desirable
• Previous reception or administrative experience
• Experience working in a people-focused environment
• Customer service qualification
• Knowledge of health and safety and fire procedures, Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

At Jewish Care, our people are at the heart of everything we do. We are committed to creating a workplace where colleagues can thrive, feel valued, and make a real difference. Our values of Excellence, Innovation, Compassion, Inclusiveness, and Integrity guide everything we do, helping us deliver outstanding support to the people who rely on us. This is an opportunity to join a caring and supportive organisation where your contribution will have a meaningful impact every day.