Receptionist / Administrator

Job title: Receptionist/Administrator Location: Anchor Centre (30 hours) and Meridian Practice (7.5) Salary: £24,960.00 Hours: 37.5 Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive t, The role of Receptionist/Administrator at Operose Health is integral in delivering excellent primary care services. Situated in Coventry at the Anchor Centre and Meridian Practice, covering 37.5 hours a week, it comes with a salary of £24,960.00. This position entails key responsibilities such as responding to patient queries, liaising with the primary care team, managing appointment requests, and maintaining confidentiality of patient records. Proficiency in basic PC skills like Word and Excel is essential, along with excellent communication skills. Previous experience in reception or customer care is required, and while NHS experience is beneficial, it is not mandatory. The role aligns with Operose Health's values of Caring, Ambitious, Resourceful, and Excellence, ensuring the best possible outcomes for both patients and colleagues. The support package includes 27 days annual leave, a car benefit scheme, and access to employee wellbeing services, fostering a dynamic and

Operose Health is committed to delivering scalable local primary care, focusing on improving access, outcomes, and patient experience. They prioritize lived values and empower colleagues through CARECaring, Ambition, Resourcefulness, and Excellence. This approach ensures that both the patient and employee experiences are optimized. The organization upholds standards by supporting colleagues at every level, aiming for transformative impacts on patient care. They offer a structured support package, including annual leave, learning management systems for continued professional development, and various benefit schemes. Their philosophy emphasizes listening and compassion, aiming to support healthier futures through open-mindedness and empowerment, while striving for service quality improvements and redefining patient experiences in primary care. There are various opportunities for specialization and development, reflective of their ambition to revolutionize primary care delivery.