Planning Support Officer

Do you like a challenge and enjoy working within a busy and varied role? We are looking for a motivated individual who is able to work under pressure and juggle a varied workload within our Planning Support team. This includes the validation/processing of planning and tree works applications, the registration of permitted development and pre-application advice enquiries, administrative support for Planning Committee and Appeals and dealing with planning enquiries from the general public. The Planning Support Team provides all of the administrative support primarily to the Development Management function of Wychavon and Malvern Hills District Councils. The role is based at Malvern, however, as the team forms part of a shared service. It is possible to be based in the Malvern office but expected to provide cover in Pershore, as and when required., The two councils have a shared Chief Executive and a joint senior management team. Whilst they retain their own political structures and distinct identities, the joint management structure allows us to maximise the opportunity to deliver a wide range of good value services to our customers and communities, and operate and develop shared services, collaborative working and partnership arrangements with each other, with other councils and with key stakeholders.

The successful candidate will have:

• Good standard of education, including GCSE Grade C or equivalent in Maths and English
• IT literate and familiar with using Windows, Word, Excel and document management systems.
• Ability to work well within a team and using own initiative
• Excellent interpersonal skills and customer care skills are also essential.
• Administrative experience in a multi-disciplined unit and is able to undertake a wide range of administrative duties.
• Attention to detail and the ability to manage time effectively is essential for this role.
• Experience of working within a busy office environment and have the ability to organise a large workload.
• Experience of processing planning applications would be advantageous, but this is not essential, as training will be given.
  
  Our staff are at the heart of what we do and are key to ensuring we deliver Our Council Plan (attached) to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:
• Agile Working (60% minimum office based)
• Excellent pension scheme
• Generous annual leave entitlement
• Options to purchase additional annual leave
• Regular job-specific training
• Discounted Gym and swim membership
• Free Employee Assistance scheme including access to counselling services
• Free annual flu vaccinations
• Health and Wellbeing support
• Cycle to Work scheme
• Employee Discounts with a range of companies including EE and Kaarp discount scheme which provides a range of employee discounts for days out and holidays
Please note: Malvern Hills District Council does not currently offer sponsorship for candidates without the Right to Work in the UK., Malvern Hills and Wychavon District Councils are rewarding places to work, with high levels of resident satisfaction and motivated staff who enjoy working for us. Located in south Worcestershire, both districts boast beautiful natural environments, a rich heritage and plenty to do and see. The districts are ranked the top two best rural places to live in the West Midlands and are amongst the top 30 in the country. We pride ourselves on being progressive organisations spending time, energy and investment on what we know matters to our residents and communities - things like supporting our town centres and rural communities, creating jobs, keeping the streets clean, reducing our carbon footprint, helping people feel safe and preventing homelessness. We are an employer that values face to face Communication, Collaboration and Connection, therefore all our roles have an office based requirement with some agile working as part of the role. So, as well as a rewarding career, we offer a range of attractive benefits, such as:
• Excellent pension scheme
• Generous annual leave entitlement with options to purchase additional annual leave
• Committed training programme and development opportunities
• Onsite nursery with 20% staff discount (Based at Pershore office)
• Discounted Gym and swim membership
• Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
• Cycle to Work scheme
• Employee Discounts with a range of companies including EE and the Kaarp discount scheme.
Working with you Our staff are at the heart of what we do, and as a result we are always looking to recruit and develop the very best talent we can find. That's why, as well as providing a satisfying job, we offer a range of attractive benefits, generous holiday entitlements, a pension scheme, plenty of opportunities for personal development, and discounted gym membership.