Pest Control Officer

We are looking for a dedicated and professional Pest Control Officer to join our Commercial Pest Control Team. This is a varied, frontline role delivering a high-quality pest control service to both residential and commercial customers across North Yorkshire. We are committed to protecting public health and maintaining a safe environment for residents and businesses.

You will play a vital role in protecting public health by investigating, managing and treating a wide range of pest issues, including rodents and insects, while delivering excellent customer service and representing the Council positively. You will be working as part of a professional team providing a high-quality commercial pest control service alongside supporting our statutory services promoting community well-being.

About the Role

This is a van-based role involving inspections, treatments, surveys and proofing works across domestic and commercial premises. You will work independently on a varied caseload, while being part of a supportive team that values professionalism, continuous improvement and personal development., Carry out inspections and investigations of pest infestations in domestic and commercial properties
Provide effective treatments, control measures and preventative advice for a wide range of pests
Undertake proofing works to prevent pest access to buildings
Communicate clearly and professionally with customers, including those who may be anxious or distressed
Provide estimates and advice for one-off treatments and ongoing contracts in line with the Council's fees
Ensure all work complies with health & safety legislation and COSHH requirements
Complete accurate records of inspections, treatments, materials used and associated risks
Monitor stock levels, order supplies and ensure safe disposal of waste
Support service development, marketing and income generation
Maintain up-to-date knowledge of legislation and complete all mandatory CPD and training
Provide operational cover across North Yorkshire, including seasonal pressures and emergencies

Experience working in a pest control role
RSPH Level 2 Certificate in Pest Management (or equivalent)
Sound knowledge of common pests and pest control methods
Strong face-to-face customer service skills
Ability to work calmly in challenging or stressful situations
Good problem-solving and investigative skills
Knowledge of health and safety principles relating to pest control
Ability to work independently and manage a caseload
IT skills, including use of Microsoft Office
Full driving licence
Confident use of spoken and written English

Competitive salary and local government pension scheme.
Generous annual leave and flexible working options.
Ongoing training, CPD and professional development opportunities.
A supportive team environment committed to public health and safety.