People Services Administrator

greener future for over 11 million customers. Join Cadent and be part of something big.How You'll Make an ImpactIn this role, you'll support the delivery of HR services by providing high-quality administrative and customer support. Your responsibilities will include:Acting as the first point of contact for HR queries via phone, email, and other channelsProviding advice and guidance or signposting queries to the appropriate teamsSupporting HR processes including onboarding, absence management, and employee recordsMaintaining accurate HR systems, databases, and employee filesPreparing and issuing documentation such as contracts, letters, and formsSupporting probation reviews, exit processes, and general HR administrationManaging shared inboxes and ensuring responses meet SLAsBuilding strong relationships with stakeholders across the businessEnsuring all tasks are completed in line with Cadent policies and proceduresContributing to continuous improvement and service excellenceHow We'll Know

You're the Right FitWe're looking for someone who is organised, proactive, and customer-focused. You'll ideally demonstrate:Working towards CIPD L3 or equivalent Experience in an administrative or customer service roleStrong organisational skills and ability to prioritise workloadExcellent communication skills (written and verbal)High attention to detail and accuracyConfidence working with data and systemsGood knowledge of Microsoft OfficeA collaborative approach and ability to build strong working relationshipsAn interest in HR (CIPD or similar is desirable but not essential)A proactive mindset and willingness to learnHow It All Comes TogetherPay rate: £13.53 per hour (PAYE, paid weekly)Assignment duration: 12 monthsStart date: ASAPLocation: Pilot Way, Ansty Park, Coventry, West Midlands, CV7 9JUWorking pattern: Monday to Friday, 37 hours per week (between 8am - 5pm)How This Role Benefits YouDon't meet every single requirement listed? Cadent would still love to hear from
you.Cadent Gas values understanding, learning, and celebrating differences. They are an equitable and diverse employer, fostering an inclusive and accessible working environment for all.Recognised Disability Confident employerInclusive employee communitiesFull training and on-the-job supportOpportunity to gain HR experience within a leading UK organisationFree onsite parkingModern office facilitiesHow to Take the Next StepIf you're interested, please apply today with your updated CV.A member of the Reed team will be in touch to guide you through the next steps, including a telephone interview, client interview, and pre-employment checks.Be part of something big. Help keep Britain connected.

Job DescriptionFrom Pipelines to Possibilities - Make Your Mark with CadentWe are looking for organised, customer-focused, and detail-driven individuals to join Cadent as a People Services Administrator within the HR team.As a People Services Administrator, you will provide key administrative support across a wide range of HR activities, acting as a first point of contact for employee queries and ensuring a high-quality, efficient service. You will play an important role in maintaining accurate HR records, supporting HR processes, and delivering excellent customer service to both internal and external stakeholders.This is a fantastic opportunity to gain experience within HR while contributing to the smooth running of a vital support function in one of the UK's leading energy networks.How Cadent Powers BritainCadent is shaping the future of UK energy. With a clear roadmap to support the UK government's net zero targets by 2050, Cadent is driving innovation and creating a cleaner