Patient Administration Clerk - fixed term and substantive

1 x 37,5 hours per week available on a fixed term contract to cover maternity leave and 1 x permanent post 22.5 hours per week, The job holder will provide administrative and clerical support across the service
The job holder will deal with any administrative tasks required by the team accurately in a polite and courteous manner
The job holder will contribute to the development of efficient and lean processes to ensure an efficient service, To assist with workload providing administrative support including filing, photocopying, mail management
To effectively communicate with patients and staff
To input clinical/administrative data such as referrals and appointments
To maintain efficient office systems
To effectively and efficiently administer and maintain all relevant IT systems

An exciting opportunity for enthusiastic and friendly administration clerks to join our Community Midwife Administration Team. Bradford maternity service is a busy and dynamic service that supports the women of Bradford through the journey of pregnancy and birth. We are a busy and acute division with many challenges, and we need the support of our multidisciplinary workforce to enable a high standard of care to be provided. This post is based at St Lukes Hospital and requires the successful applicants to be able to work flexibly over 5 days a week (Monday-Friday)
Our successful applicants will have
Good administration experience, NHS experience is desirable but not essential as training will be given
Excellent customer service skills
Ability to prioritise the demands of a busy environment
Work autonomously, and be able to prioritise and work well within a team
Be able to communicate effectively with members of the public over the phone

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
+ We value people
+ We are one team
+ We care
We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.