Parts Advisor

At JCT600, our Parts Advisor are key to delivering a seamless aftersales journey - not just for our workshop team, but for our customers too. From sourcing and supplying parts to supporting technicians and customers, you'll help keep everything running smoothly behind the scenes. This role sits at the heart of the dealership, where accuracy, knowledge, service and speed make a real difference. Your day to day will include:

• Deliver an efficient, friendly and knowledgeable parts service to both workshop and retail customers.
• Support technicians with timely parts supply to keep jobs on track and customers informed.
• Manage stock levels, place orders, and process parts through internal systems accurately.
• Help create a professional, well-presented parts environment that reflects JCT600 and brand standards.
  
  Experience in a parts, aftersales or customer-facing automotive role (preferred).
• The ability to accurately record data and provide knowledgeable, and timely information to our customers.
• An adaptable, flexible and solution-focussed approach.
• Organised, IT-literate and able to stay calm under pressure.
  
  What we offer
• Comprehensive package
• Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
• Family support: Enhanced paid maternity and paternity leave
• Wellbeing & protection: Life assurance, pension, enhanced sickness cover
• Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development
• Colleague car purchase scheme & servicing discounts
• Cycle-to-work and discounted gym schemes
• Referral scheme up to £1,000
Read more about our Why JCT600?
• We've spent over 75 years building a business that values its people and their careers
• We pride ourselves on being rated highly by colleagues for engagement and inclusivity
• Our commitment to your growth is reflected in our "