Operations Manager

We are seeking an experienced hotel Operations Manager with both Rooms Division and Food & Beverage experience. This is a rare opportunity to join our senior management team., Reporting directly to the General Manager the Operations Manager will assist in the day to day operations of our property ensuring customer service and high standards are at the heart of what the team do. You will work with our Heads of Department to develop the team and maintain our reputation as an employer of choice in Sheffield.

We are seeking a strong people manager who has good experience in both rooms division and food & beverage and is comfortable in both. A track record in maintaining high standards in terms of service is essential. The ideal candidate will be experienced in revenue management, ordering and rostering with general financial knowledge and keen to learn more.

The Leopold Hotel is a unique four star hotel in Sheffield. Situated centrally on Leopold Square, our historic property is a quirky place to meet and sleep. Amongst an array of upmarket bars and eateries, each of the hotel's 89 en-suite bedrooms is uniquely furnished, offering every modern amenity for the discerning visitor. We are a part of the international hotel company - PREM Group - which owns and operates 32 properties across England, Scotland, Ireland, Belgium and the Netherlands. Our team are the beating heart of the hotel. We are so proud to have achieved Great Place to Work certification in 2024 and to feature on the UK's Best Workplaces in Retail, Hospitality & Leisure and the Best workplaces for Women 2025 in our first years participation. Our team work together to create an atmosphere of trust and respect where people enjoy coming to work and are inspired to give of their best. We're not perfect by any means, but we do our best to deliver, every day, on PREM Group's ethos 'do the right thing'., · The Leopold is a beautiful place to work with a great team of professionals. . · The Leopold Hotel is also certified as a Great Place to Work. · PREM Group is a highly successful hotel management business - we know our stuff and are dedicated to developing all the team. · We have an enviable track record when it comes to career development with many opportunities for mentoring, coaching and leadership development., PREM Group is a leading hospitality management company operating across Europe, specializing in hotel, serviced apartment, and property management. Founded in 1996, PREM Group has established a reputation for excellence, managing a diverse portfolio of properties under its own brands and on behalf of owners. With a commitment to guest satisfaction, operational efficiency, and sustainable practices, PREM Group delivers exceptional hospitality experiences. Combining local expertise with international reach, the company is dedicated to innovation and quality in every aspect of its operations, making it a trusted partner in the hospitality industry. Founded in 1996, PREM Group is a European hospitality management leader, operating an extensive portfolio of hotels, serviced apartments, and properties. With a presence in multiple countries, PREM Group manages its own brands, including Premier Suites and Leopold Hotels, while also offering tailored management services for property owners. The company's success lies in its commitment to delivering superior guest experiences, maintaining operational excellence, and fostering innovation. PREM Group also emphasizes sustainability, ensuring responsible practices across its operations. Headquartered in Dublin, the company is supported by a highly skilled team, passionate about creating memorable stays for guests and value for property owners. With over two decades of expertise, PREM Group continues to set standards in the hospitality industry. PREM Group promotes a culture of collaboration, innovation, and inclusivity. The company is built on a foundation of respect for its employees, guests, and stakeholders, fostering an environment where team members feel empowered and valued. Focused on professional growth, PREM Group provides ample opportunities for learning and development, encouraging employees to reach their full potential. Sustainability and community engagement are core values, with the company striving to make a positive impact through responsible practices and local initiatives. At PREM Group, teamwork and a shared commitment to delivering exceptional guest experiences define the work environment, ensuring both personal fulfillment and organizational success., PREM Group is a leading hospitality management company operating across Europe, specializing in hotel, serviced apartment, and property management. Founded in 1996, PREM Group has established a reputation for excellence, managing a diverse portfolio of properties under its own brands and on behalf of owners. With a commitment to guest satisfaction, operational efficiency, and sustainable practices, PREM Group delivers exceptional hospitality experiences. Combining local expertise with international reach, the company is dedicated to innovation and quality in every aspect of its operations, making it a trusted partner in the hospitality industry.

PREM Group offers a range of benefits designed to attract, retain, and support its employees. Team members enjoy competitive salaries, comprehensive training programs, and clear career progression pathways within the hospitality industry. Health and well-being are prioritized, with wellness programs and access to mental health resources available. The company also provides discounted stays at its properties and offers recognition programs to celebrate employee achievements. A strong emphasis is placed on work-life balance, with flexible working arrangements where possible. PREM Group's supportive and inclusive environment ensures employees feel valued, motivated, and empowered to excel in their roles while contributing to the company's continued success. Just some of the benefits of working with us:

• Great Place to Work Accredited
• Awarded 'Best Employer' at the Failte Ireland Employer Excellence Awards 2023 & 2024
• Awarded 'Best Workplace in Ireland 2024'
• Awarded 'Best Workplace for Women in Ireland 2024'
• Awarded 'Best Workplace for Health & Wellbeing 2024'
• Awarded 'Outstanding Employer' by Failte Ireland
• Shared accommodation available if required
• Excellent working environment
• Learning & development opportunities
• Career progression opportunities
• Competitive salary
• Staff uniform
• Employee discount rates as well as friends and family rates
• Breakfast, lunch and dinner options provided
• Newly refurbished staff canteen
• Annual housekeeping awards including overall employee of the year and quarter year
• Summer and Christmas party
• Flexible working hours
• Excellent hotel staff rates across Ireland, UK & Continental Europe
• Employee assistance programme
• Discounted health Insurance
• Free car parking