Oncology Medical Secretary

Are you passionate about making a meaningful impact in supporting cancer patients in their journey towards recovery?
Torbay Hospital is seeking a dedicated and dynamic individual to join our team as an Oncology Medical Secretary. This is an opportunity to be an essential part of our Oncology department, where your organisational skills and compassion will directly contribute to the well-being of our patients.
This post is part-time 22.5 hours post., + Work closely with clinical and administrative staff and other employees within the Trust and liaise with patients, GP's and other external agencies.
+ This position requires empathy and tact when dealing with patients who may be angry or upset regarding any aspect of their care.
+ Communicate effectively in writing and verbally on a daily basis.
+ Ensure all results of investigations are tracked and shown to the relevant consultant promptly for action as instructed.
+ Independently deal with patient/carer enquiries in an efficient, sensitive and confidential manner and referring on to the clinician as appropriate.
+ All clinic outcomes to be recorded accurately and completed or amended.
+ Audio typing of clinic and admin letters,
+ Clinical diaries to be maintained and checked against the published timetables. Discretion and initiative used when arranging meetings and appointments for patients, relatives and others. To ensure that medical staff leave and cover arrangements are circulated and clinical activities are amended accordingly.
+ Taking and transcribing formal minutes if required.
+ Open and act on correspondence received., + Ensure all results of tests and investigations are tracked effectively, shown to the relevant consultant promptly and to undertake appropriate action as instructed
+ All clinic outcomes must be recorded accurately and complete or amend any that have not been done
+ Ensure patients are put at the heart of the service
+ Enter Referral to Treatment (RTT) events accurately and in a timely manner
Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a 'Staff Carers' policy which includes flexible working where possible and a Carer's Passport scheme that links you into support and discounts.
IMPORTANT INFORMATION
+ We reserve the right to close vacancies early if we receive a high volume of applications. Therefore, we encourage you to apply promptly.
+ Please read the job description carefully and tailor your application to reflect the requirements of the role.
+ Applicants who identify in their application form they are a part of the Armed Forces community will be guaranteed an interview, provided they meet the minimum essential criteria outlined in the job description and person specification for the role. Step into Health guidance can be found on our NHS Employers website.
+ Correspondence will be sent via Trac, text, and email. Please ensure you check your email and Trac account regularly.
+ Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band.
+ If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion.
+ It is your responsibility to ensure the timely receipt of appropriate references.
The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.

This role is based at Torbay Hospital, where you will be joining a team of 11 other dedicated Oncology Secretary's.
We are a dynamic and friendly team, working closely with our clinical colleagues and other areas within Cancer Services. Our team is currently going through exciting changes.
Would you like to grow with us to help us to make a difference?
Our department is fast-paced and we are continually evolving our care in order to keep our patients' wellbeing and each other's at the heart of everything we do.