Newham Infant Feeding Service Coordinator

Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:

• Lead the coordination and delivery of a vital community-based infant feeding peer support service across Newham
• Lead community engagement to broaden the project's reach and relevance to parents of all backgrounds
• Recruit, support and coordinate a team of volunteer peer supporters.
• Coordinate, collate, enter on our case management system and analyse data and feedback from Peer Supporters and service users in a timely manner, adhering to NCT data protection policies and processes
• Provide on-the-ground support within the community as needed, helping parents through the early stages of parenthood.
  
  You will be passionate about supporting parents and families, helping them navigate the life-changing experience of early parenthood. Be confident in community engagement, building connections with parents from diverse backgrounds. Have experience of coordinating volunteers, including recruiting, managing and providing ongoing support. Be methodical with a good attention to detail in order to collect, collate and analyse data and feedback across the service in a timely manner, adhering to NCT data protection policies and processes. Be proactive and flexible, willing to provide on-the-ground support within the community when needed.
  
  NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we've supported millions of people on their unique journey into parenthood. While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

We value our team and offer fantastic benefits to support your well-being and professional growth:
• 30 days annual leave (excluding Bank Holidays)
• Pension matched up to 5%
• Flexible working options to suite your lifestyle
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
• Cycle to work scheme to support sustainable commuting
• Life Assurance for peace of mind
• Free eye test for all staff, with further discounts
• Blue Light discount card