Multiple Sclerosis Coordinator

As a member of the MS multi-disciplinary team, the post holder will work as part of a collaborative working project to improve patient outcomes and quality of care. The post holder will support the Multiple Sclerosis nursing team in coordinating and managing clinic bookings to identify patients that meet the project criteria. The post holder will be responsible for the collection and monitoring of data pertaining to the service and contributing to service development., Facilitate and co-ordinate the care pathway of patients:

1. Ensure relevant investigations (e.g. MRI, CSF results) are available to Consultant Neurologists and Clinical Nurse Specialists to enable comprehensive assessment and treatment.

2. Support MS Clinical Nurse Specialist in booking and arranging appointments for patients allocated to the project

3. Entering project data according to instructions to achieve project's goals

4. Taking d triaging telephone and email messages from patients and other healthand social care professionals and directing them to the appropriate clinician or admin team.

5. Be responsible for analysing and resolving information queries to the MS team coordinator promptly.

6. Establish and ensure the continuation of effective communication between the MDT team, external healthcare delivery companies, injection support nurses, regional neurologists, regional MS nurses, GPs and the patient to enable seamless provision of DMTs.

7. Monitoring patients' attendance, following up as appropriate, particularly treatment-nave patients, patients with cognitive difficulties and those taking DMT.

8. Telephoning patients with identified cognitive difficulties to remind them of appointments to reduce non-attendance.

A thriving Foundation Trust at the heart of an integrated healthcare system. One that delivers improved patient care at a community, hospital and specialist setting, supported by a unique and nationally recognised programme of research, education and employee engagement.

We expect all our staff to share the values that are important to the Trust, being Excellent, Kind, Responsible & Respectful, and behave in a way that reflects these.

St George's University Hospitals NHS Foundation Trust is committed to safeguarding children and vulnerable adults and expects that all staff will share in this commitment. The Trust is clear that all staff have a responsibility to be aware of children and adult safeguarding policies and procedures and that each member of staff, clinical and non-clinical, will attend child or adult safeguarding training that is provided at an appropriate level to suit their role. The Trust has the additional expectation that all staff will be able to identify concerns and know what action to take.