Monitoring & Observability Engineer

Computacenter PLC, City of Westminster

Monitoring & Observability Engineer

Salary not available. View on company website.

Computacenter PLC, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 29 Jun | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 60912291584440988e2a9ba6c674d868

Full Job Description

  • Design, implement, and manage observability solutions using industry-leading tools such as Dynatrace (primary), Grafana, and Splunk
  • Collect and analyse telemetry data (metrics, logs, traces, events) to diagnose and resolve system and application performance issues
  • Integrate monitoring platforms with ITSM tools (e.g. ServiceNow) and CI/CD pipelines to enable proactive alerting and resolution workflows
  • Act as a Monitoring & Observability SME within customer delivery teams
  • Support incident response activities and postmortems by identifying patterns, root causes, and optimisation opportunities
  • Work collaboratively with cross-functional teams to define and implement best practices in observability and monitoring
  • Attend customer and project meetings to present monitoring solutions and technical designs
  • Proactively identify and highlight risks that could impact solution success

    Strong experience deploying and managing observability platforms including Dynatrace, Grafana, and/or Splunk
  • Deep understanding of telemetry signal analysis and performance monitoring
  • Experience integrating observability tools with ITSM platforms and DevOps toolchains
  • Ability to troubleshoot complex infrastructure and application issues using monitoring insights
  • Solid scripting experience (Python, PowerShell) for automation and integration
  • Familiarity with cloud platforms (Azure, AWS) and monitoring containerised environments (Kubernetes, OpenShift)
  • Strong problem-solving skills and analytical thinking to draw meaningful insights from data
  • Excellent communication skills with the ability to convey technical concepts to both technical and non-technical audiences
  • Experience working in Agile project environments (Scrum, Kanban, etc.)
  • A proactive mindset with a passion for continuous improvement and knowledge sharing
  • Certifications
  • Dynatrace Associate & Pro
  • Splunk Core Certified Power User
  • Desirable Experience
  • DevOps or Site Reliability Engineering (SRE) experience
  • Automation with Terraform or similar tools
  • Building CI/CD pipelines
  • Experience with Docker and Kubernetes for packaging and deployment
  • Ability to adapt to new technologies in fast-paced environments

    At Computacenter, youll be joining a world-class team of over 1,000 skilled professionals within Group Professional Services (GPS). Our teams operate across the UK, Germany, France, and India, delivering complex, enterprise-grade IT solutions and consultancy across infrastructure, cloud, and modern operations.
  • As a Monitoring & Observability Engineer, you'll work in high-impact delivery teams that support some of the worlds most well-known organisations. Youll play a key role in helping our customers achieve greater visibility, performance, and reliability across their IT estatescontributing to their operational success through proactive insight and incident prevention.

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