Mobile Operations Support Manager

The Mobile Operations Support Manager is a key operational leadership role responsible for supporting performance, consistency and standards across the First Fence depot network. This role acts as a trusted operational leader across multiple sites, stepping in to lead depots during periods of leave or increased demand, while also supporting wider operational improvements across the business. You will take full responsibility for depot performance when on-site - leading teams, maintaining standards and ensuring service levels remain high - while also working closely with the Operations team to drive consistency, improve processes and embed best practice across all locations. This is not a passive cover role. You will be expected to lead from the front, challenge where needed and leave each depot in a stronger position than you found it. This role is ideal for an experienced Depot Manager or Operations Manager looking to apply their skills across multiple sites and make a wider operational impact., Depot Leadership: Take full operational responsibility for depots when providing cover, ensuring continuity of leadership, performance and service delivery. Team Management: Lead multi-functional depot teams including drivers, yard operatives, warehouse staff and administrative colleagues. Maintain strong engagement, clear direction and accountability across all roles. Operational Performance: Maintain and improve depot performance across key operational metrics including service delivery, stock accuracy, productivity and compliance. Stock & Yard Operations: Ensure yards are well organised, stock is controlled accurately and operational processes are followed to support efficient picking, loading and dispatch. Health & Safety: Act as the site safety lead, ensuring compliance with all procedures and promoting a strong safety culture across all depots. Operational Consistency: Support the implementation and adherence to standard operating procedures across all depots, helping to drive a consistent approach to operations. Improvement & Projects: Work alongside the Operations team to support depot audits, process improvements, stock initiatives and operational projects across the network. Transport Support: Oversee local delivery operations to ensure efficient scheduling and high levels of on-time delivery performance. Stakeholder Engagement: Work closely with Depot Managers, Customer Service and Sales teams to resolve operational issues and maintain high levels of customer satisfaction.

• Proven experience in a Depot Manager, Operations Manager or similar leadership role
• Strong experience managing multi-functional teams (drivers, yard, warehouse, admin)
• Solid understanding of depot operations, stock control and service delivery
• Confident leading teams in different environments and building credibility quickly
• Strong working knowledge of health & safety and operational compliance
• Full UK Driving Licence
• Comfortable with regular UK travel and overnight stays
  
  At First Fence, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe in the principles of Equality, Diversity, and Inclusion (EDI), and we promote a culture that celebrates individual differences and embraces a wide range of perspectives. We firmly stand against any form of discrimination based on race, ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic protected by law. Our recruitment process is fair and unbiased, ensuring that all applicants are evaluated solely on their qualifications, skills, and experience. We strive to provide equal opportunities for career growth and development, and we encourage individuals from all backgrounds to apply. By joining our team, you will become part of a vibrant and inclusive community where your unique contributions are valued, and where diversity is not only respected but celebrated.
  
  Discover a workplace that values your well-being and success. At First Fence, we're not just offering a job - we're offering a lifestyle!
Benefits Snapshot: ️ Cycle to Work Scheme Discounts and Cash Back Benefits Platform Holistic Wellbeing Platform 24/7 Employee Assist Programme 33 Days Annual Leave (inclusive of Bank Holidays) ️ Employee Product Discounts Recognition Rewards