Medical Records Officer (Bank)

We are recruiting for a Medical Records Officer to provide an efficient service for the Cromwell Hospital and all medical users. You shall report and liaise closely with the Senior Medical Records Officer on a daily basis to promote a highly proficient system. What you'll do

• Locate, prepare and distribute medical records to Outpatients, Admissions and other departments within the hospital, while maintaining an accurate tracer card system.
• Retrieve and modify patient details from the hospital computer. File and retrieve all case notes, pathology results and any other relevant documentation to maintain an up-to-date filing system.
• Adhere to and complete procedures relating to the secondary storage, retention and archiving of medical records on the scanning systems in use within the department.
• Deal with all telephone calls and enquiries in a courteous, efficient and professional manner.
• Maintain patient confidentiality at all times and display an understanding of the implication of the Data Protection Act and the Access to Medical Records Policy for the release of information.
• Prepare and complete all the necessary Medical Record reception duties in O.P.D. and compile daily statistics and maintain departmental registers.
  
  Experience within Medical Records is desirable
• Administration experience
• Good organisational skills
• Experience with filing documents
• Excellent telephone manner and communication skills.
• Good IT skills
  
  We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.