Leisure Club Assistant Manager - Bristol

Leisure Club Assistant Manager - Bristol Leisure Club Assistant Manager Holiday Inn Bristol - Filton Check out the hotel on our virtual tour! The Opportunity We are looking for a motivated, people centred Leisure Club Assistant Manager to support the smooth day to day running of our leisure club. Working closely with the Leisure Club Manager, you'll help create an environment where both members and team members feel supported, motivated and valued. What You'll Be Responsible For

• Supporting the Leisure Club Manager with the daily operations of the leisure club
• Leading, motivating and supporting the leisure team to help them feel confident, engaged and clear in their roles
• Ensuring the club, its facilities and equipment are well maintained, safe and presentable at all times
• Creating positive member experiences through warm, professional and responsive customer service
• Handling member queries, concerns or complaints calmly and constructively
• Supporting the development and delivery of marketing and promotional activities to attract and retain members
• Managing staff rotas to ensure appropriate cover and a balanced workload
• Organising and contributing to regular team meetings to share updates, reinforce standards and encourage open communication
• Ensuring full compliance with health and safety procedures, safeguarding the wellbeing of members and colleagues
• Assisting with the recruitment, onboarding and training of new team members
• Providing regular feedback and performance updates to the Leisure Club Manager, including member insights and operational observations
  
  Enjoys supporting and developing others rather than simply managing tasks
• Understands that motivated teams deliver the best member experiences
• Is confident communicating with a wide range of people and adapting their approach to different situations
• Remains calm, organised and solutions focused, even when the club is busy
• Takes pride in creating a well run, welcoming and safe environment
• Is proactive and observant, noticing what's working well and what could be improved
• Enjoys balancing operational responsibilities with people leadership
• Is looking to progress their management career within a leisure or hospitality environment
  
  The Holiday Inn Bristol-Filton is ideally located just off Junction 1 of the M32, close to the University of the West of England Bristol (UWE) and MOD Abbeywood. The hotel offers a variety of dining options, with a bar and lounge providing excellent all-day dining choices. Our Health and Fitness Club features a fully equipped gym, heated swimming pool, and sauna., Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
  
  Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
• Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
• Refer a friend scheme from 500 to 1000 per referral.
• Hospital Plan.
• Online Health Portal.
• Eye Care.
• Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Pension Scheme.
• Free meals on duty.
• Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.