IT Support Technician

As ourIT Support Technician, you'll be part of a small but dynamic IT team providing first-line support to nurseries and central support colleagues via our helpdesk. You'll also help maintain and improve our IT infrastructure, support project delivery, and ensure our systems run smoothly and efficiently as we scale.

This is a varied role where no two days are the same - from troubleshooting Wi-Fi issues to installing new equipment, liaising with suppliers, and supporting the rollout of new technologies.
What You'll Be Doing, Assisting in IT projects alongside the ICT Director and senior technician

Positive feedback from colleagues on IT support

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A well-maintained and reliable IT infrastructure

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Smooth delivery of IT projects on time and within budget

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Strong supplier relationships that add value to the IT estate
About You

We're looking for someone who's bothtechnical and personable, with a genuine passion for IT and problem-solving. You'll be a proactive team player, able to adapt quickly and deliver great service.

You'll ideally have:

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A degree (or equivalent) in a computing-related subject

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Previous experience in an IT support environment

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Knowledge of Microsoft operating systems, Office, Exchange and networking protocols

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Understanding of VPN, Terminal Services, SQL Server and legacy systems

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Experience with multi-site telecoms and managing 3rd party suppliers

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Strong troubleshooting, communication and project delivery skills

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A full driving licence and willingness to travel occasionally
Why Join Us?

Partou UK is on an exciting growth journey. Formed through the merger of Just Childcare (acquired in 2021) and All About Children (acquired in 2022), we're set to become one of the largest childcare providers in the UK.

We're part of the global Partou group - a leading childcare provider with over 1,000 nurseries worldwide, supporting 75,000+ children and employing 11,000+ passionate team members. As we continue to grow our UK presence through new locations, acquisitions and innovation, we're investing heavily in our people, our systems and our future.

This is a fantastic time to join us and play a key role in shaping the future of our IT services across the UK.

Learn more about Partou Group, Partou is proud be a part of the National Partnership in Early Learning and Childcare (NPELC) - a group of 10 of the largest childcare providers across England. Together, we operate over 1,300 childcare settings, employ more than 38,000 people, and take care of over 160,000 children.