Infrastructure Support Specialist

You will work in a team supporting the DDAT Infrastructure, Azure Cloud, Voice and Data network services ensuring the provision of efficient and reliable services across all our offices. You will be responsible for managing a range of IT Infrastructure consisting of On-premises infrastructure, Private and Public cloud environments (Azure), voice and data networks provided by both internal and external service providers supporting the DDAT Strategy, including the implementation, management and on-going support. You will use your technical and business knowledge and co-ordination skills to manage the day to day operational activities and relationship between service functions and business areas, ensuring a unified approach to service delivery from initial service design to service decommission. You will be required to work across the NHSBSA's locations and will be required to undertake a degree of travel across the country.

• Proven experience in developing and implementing and supporting a range of ICT solutions and design strategies in a multi supplier environment.
• Proven ability to undertake detailed analysis of technical designs and provide the business with technical assurance of supplier designs and proposals.
• Substantial knowledge and experience in supporting a wide range ofICT Services including telecoms, data networks and Server Infrastructure Systems.
• Knowledge of various infrastructure services including Microsoft Server, Active Directory, DNS, DHCP, GPO, PowerShell, Exchange.
• Experience of effective stakeholder management.
• Significant experience in supporting and troubleshooting complex ICT Solutions.
• Knowledge and experience of network/firewall technologiesMicrosoft products & technologies - Azure/Active Directory, Office 365 with emphasis on Exchange Online and SharePoint.
• Microsoft System Centre Configuration Manager (SCCM) administration, Microsoft Server Clustering Experience.
• Knowledge and experience of SAN and NAS storage administration.
  
  Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.We're committed to being a
flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.We are people connected to care.

o Hybrid working - offering flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require it o 27 days leave (increasing with length of service) plus 8 bank holidays o Opportunities for development o Active wellbeing and inclusion networks o Excellent pension o Various salary sacrifice schemes o Employee Assistance programme, offering free 24/7 support for you and your loved ones o Access to a wide range of benefits and high street and online discounts