Housing Manager (Premium)

Salary circa £36,500 (depending on skills and experience) per annum plus 34 days leave, rising to 39 and a health cash plan saving you and your children over £1140 a year. Permanent, full time (37.5 hpw) Based in Harrow, West London We can't offer a CoS for this role Home, a place where you belong You'll shape safe, welcoming neighbourhoods where people feel proud to live. This is a role where your decisions matter, your relationships count, and your days are never the same. If you enjoy being out in communities, solving problems early, and working with people who genuinely care, this is a move that gives you purpose, trust, and the space to do your best work. What you'll do

• Build trusted relationships with customers across your patch and local communities.
• Take ownership of housing issues from first contact through to resolution.
• Manage anti-social behaviour cases early to keep neighbourhoods safe and welcoming.
• Carry out estate inspections and work with contractors to keep homes compliant.
• Work with partners to support customers and protect income for reinvestment.
Why join us You'll be supported by great people in our fabulous Home Group culture, where kindness, collaboration, and doing the right thing matter. You'll have room to grow, try new things, and build a long-term career, with learning encouraged at every stage. You'll be trusted to work in a way that suits you, while making a real difference every day. Be part of one of the UK's Great Places to Work! You have
• You have experience in housing management or a similar customer focused role.
• You have confidence managing anti-social behaviour and complex customer situations.
• You have knowledge of housing law, safeguarding, and sustaining tenancies.
• You have strong organisation skills and take ownership from start to finish.
• You have a full driving licence and access to a vehicle.
Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits
• You'll work Monday to Friday with the occasional evening or weekend meeting when required to meet our customer's needs.
• The role is a hybrid role with minimum of 2 days in the office with the rest of the days in the community or working from home.
• You'll cover a patch of approximately 400 homes, working across local neighbourhoods and communities in Harrow, Brent, Haringey and Enfield
• You need a vehicle insured for business use, and we pay your mileage.
• You need an enhanced DBS check that we pay for.
What's in it for you?
• 34 days leave, pro-rated (including bank holidays and a "me day")
• Paid time off for volunteering
• Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses