Housing First - Floating Support Worker

A full-time, permanent Floating Support worker within our Housing First team, Newport. You will predominately work Monday to Friday, 9am to 5pm but flexibility is required as there may sometimes be weekend working. You will require a driving licence and access to a car.

About the role -

Housing First is a unique and internationally evidenced approach to supporting the most excluded, long-term, entrenched and cyclically homeless individuals and those living rough on the streets. It focuses on finding permanent housing as quickly as possible and then addressing the issues that have contributed to an individual's homelessness.

This is a varied, fast paced role where you will have the chance to work with people rough sleeping or who are persistently vulnerably housed, experiencing complex and multiple experiences of trauma in their lives using the Housing First model. Your role will be to engage with the people we support and establish trust, respect and a rapport.

Duties Include:

Supporting the Housing First Co-ordinators to support individuals with highly complex needs from rough sleeping into their own accommodation.
Engage and interact positively with the people we support to establish goals to work towards
Support customers to make an informed choice relating to the sourcing of appropriate accommodation.
Conduct all work within the Welsh Government's Housing First Principles
Visit customers to conduct a welfare check, offer support, information and advice with open and honest conversations.
Work with external agencies and signpost the people we support to the appropriate services suited to their needs
Awareness of safe working practices, such as the Lone working & safeguarding policy.

This is a challenging role and you may be faced with complex situations and difficult conversations, behaviours and needs. These individuals will have a variety of support needs

A passion to work with and enable people to live as independent a life as possible
An enthusiasm and passion for making a difference to people's lives
A strong initiative and ability to work alone as well as being a great team player
Ability to deal with conflicting and difficult situations
Resilient and able to cope with the ever-changing circumstances and the emotional need to the people with support