Host / Hostess - Chez Antoinette - London

We are looking for a confident, organised, and hospitality-experienced Host to join the team at Chez Antoinette Victoria. This role is essential in ensuring smooth daily operations, excellent guest experience, and efficient reservation and seating management. The successful candidate will be the primary point of contact for reservations, guest enquiries, and front-of-house coordination, working closely with the team to maintain high service standards. Key Responsibilities Reservations & Systems

• Manage SevenRooms and OpenTable on a daily basis, including:
• Settings, experiences, and offers
• Booking updates and availability control
• Organise table seating and manage the floor plan
• Assign tables and plan shifts in advance
• Handle group bookings up to 30 guests
Guest Experience
• Welcome and greet guests professionally
• Answer phone enquiries in a clear and friendly manner
• Manage email enquiries efficiently and promptly
• Be responsible for guest reviews and follow-up where needed
  
  Background in hospitality
• Experience with reservation systems (SevenRooms/OpenTable, TheFork)
• Strong organisational skills
• Excellent communication skills
• Confident and mature demeanour
• Ability to multitask in a fast-paced environment
• Professional and welcoming attitude
If you are passionate about hospitality and enjoy being the key link between guests and the restaurant team, we would love to hear from you.
• Experience Required
• Languages English - Advanced
  
  Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce.
  
  £14 - £16 hourly