Health Care Support Worker

Surrey and Borders Partnership NHS Foundation Trust (SABP) has opened a new Mental Health Inpatient Service in Chertsey, Surrey.
Silverwood contains four adult inpatient wards and has opened early 2024. Our ambition is to transform inpatient mental healthcare for our local population.
The new unit provides 64 beds with single ensuite bedrooms, two lounges and a dedicated garden for each ward, as well as a woodland area for supervised walks.
For our colleagues working here, there will be access to kitchenettes, a lounge, and a dedicated garden.
This role is a fantastic and exciting opportunity to be part of a new service providing excellent care to our patients within a state-of-the-art facility. You will work with experienced, knowledgeable, dedicated colleagues as part of a multi-disciplinary team. We are developing new ways of working and want you to be part of the team who will provide effective assessment, treatment, and high-quality care to our patients.
This is an exciting opportunity to be part of a well-established service delivering high-quality, compassionate care to those who need it most. You'll work alongside dedicated, experienced professionals in a supportive multi-disciplinary team.
We're embracing innovative ways of working and invite you to join us as we continue to improve how we assess, treat, and support our patients., Main Duties of a Mental Health Healthcare Support Worker
1. Supporting Daily Living Activities
o personal care Help with meals and encourage good nutrition and hydration
o Support patients in maintaining personal hygiene and dignity
2. Monitoring and Observations
o Carry out and record regular physical and mental health observations (e.g. mood, behaviour, vital signs)
o Report any concerns or changes to the nursing or medical team promptly
3. Promoting Recovery and Engagement
o Encourage participation in therapeutic and recreational activities
o Foster a positive, recovery-focused environment
4. Communication and Relationship Building
o Build therapeutic, professional relationships with patients
o Engage in meaningful conversations to provide emotional support
5. Maintaining a Safe Environment
o Contribute to the safety and security of the ward (e.g. observing policies around access and observation levels)
o Support patients in distress or crisis, including de-escalation when needed
6. Documentation and Record Keeping
o Accurately record patient care, observations, and incidents using electronic systems
o Ensure documentation is completed in line with trust policies and confidentiality standards
7. Teamwork and Professional Development
o Work collaboratively with nurses, doctors, occupational therapists, psychologists, and others
o Attend mandatory training and development opportunities to enhance skills

As a flexible working and friendly organisation, we want to ensure that you can work in a way that is best for us, our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or any other flexible working patterns.

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.
We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.