Head Host / hostess - Los Mochis London City

Los Mochis is seeking an outstanding Head Host/Receptionist to support one of the biggest and most talked about new openings of 2024. Our flagship elevates the London dining scene in a stunning restaurant & outdoor terrace on the rooftop of 100 Liverpool Street. Los Mochis City is our second location in London following the opening of the highly acclaimed Los Mochis Notting Hill. Our Head Host will assist the Reception Manager in overseeing the reception team. The Head Host will play a pivotal role in the achievement of strategic departmental goals, especially in the area of guest satisfaction.,

• Manages daily reception shift operations and ensures compliance with all restaurant policies, standards and procedures.
• Provide the leadership, vision and direction to bring together and prioritise the departmental goals in an efficient and effective way.
• Drive innovation and continuous improvement, striving for excellence in every member and guest interaction.
• An enthusiastic and proactive person who is happy and confident working in all areas of the front of house.
• A hands-on, natural leader who can recruit, train and develop the reception team.
• Able to work with integrity, excellent attention to detail and strong communication skills.
• Maximise covers and seating allocations. Smooth door to table and way-out operations between floor and host team.
• Select, train, evaluate, lead, motivate, coach, and discipline reception team members.
Benefits include:
• Private health care after you complete your probation
• Study support scheme
• Free meals while on duty
• Career progression within a fast-growing restaurant group
• 50% off when visiting the restaurant with family & friends
• People-focused culture
• Internal training and career development
• Fantastic staff events
  
  If you are a guest care guru with a can-do attitude, bags of personality and a passion for hospitality and looking to take the next step in your career, we invite you to apply for this exciting opportunity. Join our award-winning team and contribute to the creation of an exceptional hospitality group., Proven experience as a Head Host/Receptionist or similar role, preferably in a high-volume, upscale dining establishment.
• Exceptional customer service skills and a genuine passion for providing an outstanding dining experience.
• Strong organisational and time management skills, with the ability to multitask and prioritise effectively.
• Strong problem-solving and decision-making abilities, with a proactive and hands-on approach to resolving issues.
• Professional use of OpenTable is essential, Proven experience working in a fast-paced, high-quality restaurant environment, ideally in a front-of-house leadership or hosting role.
• Exceptional attention to detail, ensuring a seamless guest experience from arrival to departure.
• A genuine passion for the hospitality industry and delivering outstanding customer service.
• Strong English communication skills, both verbal and written, with a professional and approachable manner.
• Committed to upholding and enforcing service and presentation standards throughout the front-of-house team.
• A driven and ambitious attitude, with a proactive approach to learning and professional growth.
• Must have the legal right to work in the UK or hold pre-settled/settled status.
If you are a dedicated and results-driven individual with a passion for the restaurant industry, we invite you to apply for the position of Head Receptionist at Los Mochis City.

From Tokyo to Tulum, Los Mochis restaurant is the global pioneer of pairing Mexican & Japanese cuisines, showing off the vibrancy, passion, and heat of Mexico whilst celebrating the cool elegance and precision of Japan. The team behind this brand come with years of successful experience and is part of an award-winning international team. If you are a friendly and personable individual who loves hospitality, people, and food as much as we do and is looking for a great working environment with a like-minded, passionate team, then join our successful, award-winning brigade.