General Manager

This is your opportunity to play a key leadership role in one of Bristol's most respected community healthcare environments, managing a talented on-site team and delivering first-class services that make a real difference every day. What You'll Be Doing As General Manager, you'll oversee the full Soft Facilities Management (FM) service - including cleaning, catering, portering, security, car park, and retail operations. You'll be responsible for ensuring seamless service delivery, operational excellence, and financial performance across a busy hospital environment.,

• Operational Leadership: Drive performance across all soft FM services, maintaining the highest standards of safety, hygiene, and customer satisfaction.
• Commercial Management: Manage budgets and forecasts, optimise costs, and identify opportunities to increase revenue and efficiency.
• Contract Compliance: Ensure all services meet contractual SLAs and KPIs, working collaboratively with NHS partners and key stakeholders.
• People Leadership: Lead and develop a diverse team of 60 colleagues, including 3 direct reports
• Stakeholder Engagement: Build strong, positive relationships with hospital management, clients, and suppliers.
• Continuous Improvement: Champion innovation, sustainability, and a culture of accountability and excellence.
  
  We're a business that puts people and performance at the heart of everything we do. As we continue to grow across the UK healthcare sector, we're looking for a commercially driven and experienced General Manager to take the lead at South Bristol Community Hospital, overseeing a Soft FM contract., You're a confident, commercially minded leader who thrives in fast-paced environments and knows how to deliver results. You'll bring:
• Proven Soft FM management experience (ideally within healthcare or similar sectors)
• Strong financial acumen and P&L accountability
• Experience in managing large teams and multiple service lines
• A proactive, self-starting attitude and the ability to work independently
• Excellent communication, negotiation, and stakeholder management skills
  
  Competitive salary up to £55,000
Comprehensive pension scheme Access to digital GP and health benefits Career Pathways and learning programmes for growth Exclusive discounts with TUI, Expedia, Tesco, Sainsbury's, and more Up to 44% off cinema tickets Free access to wellness and mindfulness sessions A culture built on inclusion, respect, and belonging About Compass Group & Medirest We're proud to partner with the NHS to deliver exceptional support services across the UK. Diversity, inclusion, and opportunity are at the core of who we are. We believe in empowering every colleague to be their best and thrive - because diversity is our strength. Next Steps If you're a motivated leader ready to make an impact in healthcare FM, we'd love to hear from you. Apply today and bring your expertise to a team that's shaping the future of hospital facilities management.