Front of House Assistant - Fixed Term

An exciting opportunity has arisen in our Front of House Team in London on a fixed term basis. This is a chance to be part of a small team providing a high quality, professional reception and catering service to clients and staff. Working Monday to Friday in a varied shift pattern 08:00-16:00, 09:00-17:00 or 09:30 – 17:30.

Accountabilities

• To be first point of contact. Meet and greet all Hymans Robertson clients and staff in a professional manner
• Answer calls politely, quickly and efficiently using Microsoft Teams
• Ensuring contractors and visitors sign in and out using our online visitor management system
• Maintain the meeting room diaries using Outlook
• Book and record all taxi bookings
• Record and handle all incoming and outgoing couriers
• Preparation of tea and coffee & order lunches when required
• Monitor meeting rooms i.e. setting up and clearing rooms for lunches, meetings and events
• Ensuring kitchen areas are clean and tidy and have sufficient stock
• Ensuring efficient catering service for additional events
• Managing delivery of all goods
• Managing internal support calls
• Managing other ad hoc administrative duties such as invoice processing, carrying out internal audits and carbon reporting
• Generally assisting the Facilities Co-ordinator and Senior Facilities Manager on any other ad-hoc duties

Health and Safety

• To ensure that all areas of responsibility comply with our own internal policies
• To ensure all catering facilities adhere to food hygiene and H&S standards, training provided
• To ensure the Senior Facilities Manager is aware of all contractors who may be onsite

Skills/Experience

• The ability to communicate at all levels.
• Strong efficiency and punctuality
• Confident & polite telephone manor
• A working knowledge of Microsoft Office
• Previous experience in a customer facing role would be advantageous
• Excellent communication skills, both verbally and written.
• Exceptional organisation and time management skills.
• Excellent team working skills, with the ability to work on own initiative.
• Ability to work independently and collaboratively as a team.
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