Finance Support Assistant

The Service & Team: We are looking for a Finance Support Assistant to work within the Charging and Adults Finance teams within Adult Social Care. We are a friendly and passionate team who work well together, are not afraid to try new ways of working and encourage personal development. You will be working within the Finance Support team, alongside 20 teammates split into two smaller teams. You will need to be able to commute to offices within Cornwall- Truro and Bodmin are our primary locations. Training will be provided in these locations. This is a hybrid role, so remote working is available but the expectation to come in to the office regularly still stands. The full role profile can be found at the bottom of this advert; this role profile is used for the equivalent position in Childrens Social Care (Together for Families and Nursery Education Funding) please disregard sections of the profile relating to children's services, as this position is NOT in that sector., As a Finance Support Assistant you will be providing essential support to frontline colleagues and service users in a wide range of financial duties including:

• Raising Purchase Orders and Invoices/Credits
• Reconciling customer accounts
• Assisting Service Users and Care Providers with payment and billing queries both over the phone and via email
• Inputting client charges and adjusting user charges within MOSAIC
• Create, maintain and up-date service user records using a range of related IT packages
• Working flexibly and providing cover where needed to contribute to team targets by processing a significant volume of work with speed and a high degree of accuracy, Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.
  
  This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.
This position will be subject to a criminal record disclosure check.,
• Have experience using all aspects of Microsoft Office, especially Excel
• 5 GCSE's (A-C) or equivalent including English and Maths
• Experience of working within a finance/business support role
  
  Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role.
If you move on to the interview stage you will be expected to complete a short situation-based maths test. The full role profile is attached We recommend saving a copy of this to refer to if you are invited to an interview., Cornwall Council deliver services to more than half a million local people and over five million visitors a year. We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - . Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender reassignment status, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits. Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It's a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.

We are looking for a permanent full time position for 37 hours per week. Our standard office hours are Monday to Friday 9am to 5.15pm. All employees are able to utilise our Flexible Working policy, this allows you flexibility over the times they work, to meet their needs, and that of the service. You can build up hours that can be used as additional flexi leave. Core hours are between 10am-3pm, and there will be days when you are rota'd on to duty tasks and will not be able to use your flexi time for that shift. Other flexible working arrangements can be available on request, if they meet the needs of the service., What you'll get in return: Cornwall Council's ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met. Our core employee rewards and benefits include: · a competitive salary, the position sits in our Grade 2 banding, starting at £26,597 and increasing annually with a top range of £31,869 after 6 years' service in role · a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions · a generous annual leave entitlement with the potential to purchase additional leave. · A national award-winning employee health and wellbeing programme · Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.