Field Care Supervisor

At McCarthy and Stone, we are committed to ensuring our Homeowners receive the best care possible, and we're looking for a dedicated and experienced Field Care Supervisor to join our team., About the Role: As a Field Care Supervisor, you will be a vital part of our management service delivery team. Your role will involve overseeing and managing personal care services for Homeowners, ensuring that our care provision is tailored to individual needs and preferences. You'll work closely with the Registered Care Manager to supervise a team of Mobile Care & Support Assistants, ensure compliance with organizational standards, and contribute to the creation of personalized care plans that promote dignity, privacy, and positive outcomes.,

• Support the Registered Care Manager in managing a designated geographical area, including staff supervision and Homeowner reviews.
• Ensure our care services are safe, effective, and of the highest quality.
• Collaborate with a multi-disciplined team to maintain effective communication and administration systems.
• Monitor and support the Mobile Care & Support Assistants, conducting competency-based assessments and spot checks.
• Undertake administrative tasks and assist in the production of management information.
• To cover calls at short notice if care assistants are absent due to sickness or are on annual leave, if required
  
  Are you passionate about providing high-quality care and supporting independent living for older adults?, Minimum 2 years of care experience and a Level 2 qualification in Health and Social Care (or equivalent).
• Or willing to work towards a level 3 qualification
• Supervisory experience
• Excellent understanding of the care sector and independent living in later life.
• Strong communication, organizational, and problem-solving skills.
• Ability to work autonomously and as part of a team, with flexibility to cover care calls at our developments at short notice if required
  
  As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.
We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks … it's all about our great people and how welcome they make you feel … even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand