Facilities Officer

The post holder is directly responsible for overseeing the delivery and monitoring of a range of Facilities services essential for the effective working of the Trust including domestic, catering, portering, waste, pest control, linen/laundry and any other Facilities functions if required. Contribute to the delivery of high quality Patient Care by providing for well managed and maintained premises. As part of the Facilities Senior Management Team, the post holder will deputise for other Senior Managers if required. Participate in the formulation of the Trust's strategies and plans, monitoring andinitiating action appropriately in relation to the department's contribution to the effective development and management of the Trust. Main duties of the job Oversee and monitor internal contracts such as pest control, window cleaning and waste and to participate in regular contract review meetings, if required. To meet regularly with the Heads of departments, including Renal Dialysis Units, Queen Mary's, Beckenham Beacon and Orpington and others to be agreed with Line Manager, to discuss service delivery.To prepare and present regular reports to the CEF Management team, detailing the performance of each area of contracted service provision.To be able to deliver presentations to senior groups of staff on matters related to the performance of all the Soft FM Services. To lead the PLACE auditing, reporting and rectification process, for the South Sites. To be involved in the implementation and continuing assessment of the National Cleaning Standards. Use computer software, storing monitoring information by creating databases, reports and spreadsheets. Act on behalf of clinical and non-clinical departments in dealing with complaints regarding poor levels of service by the service providers. To establish customer care groups so that feedback can be received on a regular basis to ensure that services continue to meet the changing needs of its customers., To maintain an accurate system of monitoring for these functions, in order that, an accurateassessment of value for money can be drawn. To establish criterion for assessment in order to measure standards of performance and to takeappropriate proactive/corrective action when standards are not being achieved. Oversee and monitor internal contracts such as pest control, window cleaning and wasteand to participate in regular contract review meetings, if required. To manage and review systems of formal monitoring of contracts to include quality, quantity andcost incorporating customer satisfaction feedback where appropriate. To meet regularly with the Heads of departments, including Renal Dialysis Units, Queen Mary's,Beckenham Beacon and Orpington and others to be agreed with Line Manager, to discussservice delivery. To prepare and present regular reports to the CEF Management team, detailing theperformance of each area of contracted service provision. To deputise for the Line Manager as and when required. Please see the detailed job description and person specification for this role which is attached to this advert. Job description Job responsibilities Main Duties and Responsibilities To maintain an accurate system of monitoring for these functions, in order that, an accurateassessment of value for money can be drawn. To establish criterion for assessment in order to measure standards of performance and to takeappropriate proactive/corrective action when standards are not being achieved. Oversee and monitor internal contracts such as pest control, window cleaning and wasteand to participate in regular contract review meetings, if required. To manage and review systems of formal monitoring of contracts to include quality, quantity andcost incorporating customer satisfaction feedback where appropriate. To meet regularly with the Heads of departments, including Renal Dialysis Units, Queen Mary's,Beckenham Beacon and Orpington and others to be agreed with Line Manager, to discussservice delivery. To prepare and present regular reports to the CEF Management team, detailing theperformance of each area of contracted service provision. To deputise for the Line Manager as and when required. Please see the detailed job description and person specification for this role which is attached to this advert.

Education and Qualification Essential

• NVQ4 or Degree in management, administration or business studies or equivalent knowledge gained through experience, Excellent interpersonal skills and ability to form productive collaborative working relationships
• Ability to work independently to manage complex and difficult situations where there is often conflict
• Ability to manage initiatives within financial restraints and delivery to deadlines
Skills and Competencies Essential
• Computer literate with good keyboard skills
• Knowledge and understanding of the NHS and the challenges it faces
Person Specification Education and Qualification Essential
• NVQ4 or Degree in management, administration or business studies or equivalent knowledge gained through experience, Excellent interpersonal skills and ability to form productive collaborative working relationships
• Ability to work independently to manage complex and difficult situations where there is often conflict
• Ability to manage initiatives within financial restraints and delivery to deadlines
Skills and Competencies Essential
• Computer literate with good keyboard skills
• Knowledge and understanding of the NHS and the challenges it faces
  
  The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people. King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.