EOC Wards Housekeeper | London North West University Healthcare NHS Trust

The post holder will play a vital role in supporting the smooth and efficient running of the Elective Orthopaedic Centre (EOC) Wards by maintaining a clean, safe, and welcoming environment for patients, visitors, and staff. The Housekeeper will contribute to infection prevention and control by ensuring high standards of cleanliness are maintained, managing ward supplies, and providing hospitality support. By supporting the clinical team with non-clinical duties, the post holder will help promote patient comfort, dignity, and a positive overall experience. General Information

• The post holder is expected to adhere to Trust policies, procedures, and guidelines at all times.
• Duties may vary depending on the needs of the service, but the overall purpose of the role will remain consistent.
• Training will be provided as required to ensure compliance with mandatory standards.
Key Working Relationships
• Nursing and Clinical Staff
• Patients and Relatives
• Procurement Team
• Facilities & Domestic Services Teams
• Catering and Linen Services
• Estates and Maintenance Teams
Main Duties and Responsibilities
• Maintain a clean, safe and welcoming environment for patients, visitors and staff in accordance with NHS infection prevention and control standards.
• Maintain the cleanliness of clinical areas, utility/store rooms, and staff areas, following agreed schedules and protocols.
• Support with ordering, receiving and safe storage of supplies such as linen, ward stock and cleaning materials.
• Ensure the units are well stocked with essential items (e.g., hand sanitiser, gloves, aprons, paper towels, bed linen etc).
• Work closely with the nursing and ward team to maintain high standards of patient comfort, dignity and confidentiality.
• Report any faults, hazards, maintenance issues or concerns promptly to the appropriate staff.
• Provide a friendly, helpful and professional service to patients and visitors, supporting the delivery of excellent patient care.
  
  London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at:
• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.