End User Technology Engineer

The End User Technology (EUT) Team is seeking to appoint two End User Technology Engineers to join our established team as we continue to enhance the delivery of digital services across University College London Hospitals, with a strong focus on end-user devices that support critical clinical workflows.These are hands-on, fully on-site role responsible for the configuration, maintenance, testing, and ongoing operation of end-user technology across multiple hospital sites You will support the opening, refurbishment, and reconfiguration of clinical and corporate areas, including the installation, configuration, and verification of workstations, printers, peripherals, and associated software. This will include specialist printing solutions such as label and wristband printers that are essential to safe patient identification and care delivery. Working as part of a close-knit team, you will contribute to project and improvement work, including device refresh programmes, upgrades, replacements, audits, and major deployments such as EHR go-lives.Main duties of the job You will support testing and validation activities to ensure that all devices are safe, secure, reliable, and fit for clinical use, and you will help maintain accurate configuration and asset records in line with agreed processes and best practice. Previous experience in a hospital or healthcare environment would be an advantage but is not essential.The devices you support play a critical role in patient care across highly acute and specialist areas, including the Emergency Department, Intensive Care Units, Theatres, Maternity Services, and outpatient services. As such, a proactive and resilient approach, strong analytical and problem-solving skills, and a commitment to delivering high-quality, person-centred customer service are essential. You will work closely with colleagues across the Digital Healthcare Directorate, including Technical Delivery and EHR application teams. You will gain hands-on experience configuring and supporting the Trust's Electronic Health Record system, particularly in relation to workstation and printer configuration, building and maintaining system records, and ensuring alignment between clinical requirements and technical delivery.This role also involves promoting the safe and effective use of end-user technology, acting as an ambassador for Digital Healthcare. Flexibility to participate in out-of-hours working during peak periods, such as major deployments and go-lives is required.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing), We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineandpathology.
Weare committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.