Dentist Receptionist

Smart Dental Care

Dentist Receptionist

Salary Not Specified

Smart Dental Care, The Wrangling, Blackburn with Darwen

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 20 Jun | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 3b8c1a7d548d411283de6c0701d298a3

Full Job Description

Are you a Dental Receptionist who is a friendly and organised individual with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we have the perfect opportunity for you to join our team as a Dental Receptionist!, As a Receptionist at Smart, you will join our team based in Blackburn on a Full-Time basis. As our patients' first point of contact, you'll play a crucial role in ensuring their experience with us is positive from the moment they walk through the door. The ideal candidate will have previous experience working in a dental practice, exceptional communication skills, and strong attention to detail. You must be able to multitask and work well under pressure while always maintaining a positive and professional attitude.
Responsibilities include:
+ Greet patients with a warm and friendly demeanour, making them feel welcome and at ease
+ Manage the front desk, including answering phone calls, scheduling appointments, and handling patient inquiries
+ Maintain accurate patient records and ensure confidentiality at all times
+ Collaborate closely with our dental team to coordinate patient appointments and optimize office efficiency
+ Provide administrative support, including managing patient files, ordering supplies, and other general office duties as needed
+ Follow treatment plans for private Dentists
+ Make appropriate private treatment bookings
+ Offer finance options to patients
+ Work with private Dentists to promote treatments
+ Work with our Digital Marketing team to promote the practice

Croxteth Dental Care is a mixed NHS and Private Practice located 4 miles from the city centre and within walking distance of the picturesque Croxteth Hall and Country Park. There are excellent road and bus links to Liverpool and the surrounding Merseyside area. The practice offers a blend of general NHS and private treatments, in addition to cosmetic treatments. This includes Clear Aligners, Dental Bridges, Dental Crowns, Hygiene (Scale & Polish) and Teeth Whitening., + Previous experience in a customer service or administrative role, preferably in a healthcare or dental setting
+ Excellent communication and interpersonal skills, with a genuine passion for helping others
+ Strong organisational abilities and attention to detail
+ The ability to multitask and thrive in a fast-paced environment.
+ Have a positive attitude and a willingness to go above and beyond to meet the needs of our patients and team.

With over 30 practices across the North West of England and Northern Ireland, at Smart Dental Care we're never too far away. Both NHS & Private.

+ A competitive starting salary (dependent upon experience)
+ The opportunity to take on enhanced duties within the practice
+ Incentives on the sale of Private Treatment
+ Modern computerised surgeries
+ Please help us, help you! Employees can take advantage of our referral scheme
+ Annual appraisals
If you're ready to embark on a rewarding career in dental administration and join a practice that prioritises patient care and teamwork, we want to hear from you! Apply today!