De-escalation guard

Are you looking for a role where no two days are the same? As a De-escalation Guard at Redfern Building, Sadlers Yard, Manchester, M4 4AH you'll play a crucial role in maintaining the safety and security of both the building and the people inside. This site is a probation centre, meaning you'll regularly interact with ex-offenders and probation staff. Your presence will contribute to a safer environment and positively impact the lives of those you encounter. What You'll Do:

• Welcome and assist staff, visitors, and contractors while ensuring strict adherence to security protocols.
• Maintain a safe and secure environment for all building users.
• MonitorCCTV, Access Control, and other security systemsto detect and prevent security threats.
• Act as thefirst line of responseto security incidents, system activations, and fault reports.
• Handle calls, relay messages, and provide clear guidance to staff and visitors.
• Conduct regular security patrols to ensure ongoing safety and compliance.
  
  Please note - age restriction applies for this position, so candidates must be over the age of 18+ and have a valid in date SIA license, Strong interpersonal skills, with the ability to engage professionally with staff, visitors, and local authorities.
• Must be 18 or olderand hold avalid SIA License.
• Excellent communication and situational awareness.
• Previous experience in a similar role is preferred.
• Knowledge of security procedures and emergency response protocols.
• Due to the nature of the site, afull DBS clearanceis required.
  
  AtSodexo, you're more than just an employee-you're part of a team that valuesyou.We offer asupportive, purpose-drivenenvironment where youcan thrive, along with a range of benefits for you and your family:
• Wellbeing Support- Unlimited access to mental health resources, a free health app with 24/7 virtual GP services, and an Employee Assistance Programme.
• Financial Benefits- Discounts for you and your family, salary finance options, and a retirement savings plan.
• Career Growth- Apprenticeships, training, and development opportunities.
• Additional Perks- Cycle to Work scheme, volunteering opportunities, flexible work, and full training with a protective uniform provided.