CSS Admin Lead

You will work alongside the current Admin Lead as part of a team of three Administration Leaders supporting Children's Specialist Services. This is a key leadership role within Children's Specialist Services. You will join the 2 current Admin Leads to:

• Lead, manage and support administrative staff across Children's Specialist Services
• Project Co-ordination responsibility - manage and deliver key projects
• Work across services within Children's Specialist - understanding different pathways and SOPs
• Deputise for the Business Support Managerwhen required
• Ensure high standards of quality, performance and customer service
• Manage recruitment, induction and development of staff
• Champion and manage digital innovation and continuous improvement across Children's Specialist Services
• Work closely with clinical teams, service leads, families and partners across the health economy
• Regularly travel by car to other Trust sites is a requirement of this role
You will play a vital role in ensuring services run smoothly and patients and families receive a responsive, high-quality experience.


• Has strong NHS administration experience
• Confident and experience in line managing large admin teams and supporting performance (121s, appraisal, performance and sickness management)
• Confident note taker and communicator at all levels
• Can manage competing priorities in a fast-paced environment
• Communicates with compassion, professionalism and clarity
• Organised, proactive and solutions-focused
• Enjoys developing teams and improving ways of working, including embedding digital innovation
• Confident to manage and conduct staff training sessions and produce training guides
You'll be comfortable working independently, handling sensitive information and adapting to changing service needs.

A big thank you for considering joining us at Hertfordshire Community NHS Trust.You'll find it a great place to work with many benefits offered to you as a member of our staffWe put our patients, their families and carers at the centre of our vision- Outstanding Services and Healthier CommunitiesOur staff are proud to be Inclusive, Pioneering and Caring in their work to help achieve the Trust visionWe welcome diversity in our workforce and are interested in applicants from all backgrounds and agesWe don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible


• A full UK driving licence and access to a vehicle is required (subject to Equality Act provisions)
In return, we can offer you:
• 5% on top of basic salary high cost allowance supplement subject to a minimum payment of £1,192 per annum (pro rata where applicable).
• 27 days holiday rising to 33 days (depending on NHS Trust service) plus bank holidays (pro rata where applicable)
• One of the UK's best pension schemes
• Special Leave for family and personal reasons
• NHS Car Lease Scheme
• Eye Care Vouchers
• Employee Assistance Programme
• NHS Discounts
• Caring and supportive teamwork
• Comprehensive training
• Support to develop your career within the NHS