Credit Control Administrator (Finance)

Are you a problem-solver with a keen eye for detail and a passion for financial accuracy, ready to take the next step in your finance career? We're looking for a Credit Control Administrator to investigate and resolve outstanding invoice issues, ensuring timely payments and supporting smooth financial operations. This Credit Control Administrator role is a key role where your analytical skills and collaborative approach will help strengthen client relationships and contribute to a high-performing finance team. As Credit Control Administrator, you'll:

• Communicate with clients to resolve account queries and to chase and collect outstanding payments via phone and email
• Build and maintain positive relationships to support timely payments
• Follow debt collection procedures for overdue accounts
• Update spreadsheets/databases, resolve basic queries, and support payment issue resolution
• Assist with sales invoicing and general accounts team tasks
• Process and allocate unassigned payments as needed
  
  Experience in credit control and confident using Microsoft Office (especially Excel) and databases
• Excellent written and verbal communication skills, with a professional and approachable style across all levels
• Able to prioritise tasks, manage time effectively, and meet multiple deadlines in a fast-paced environment
• Works well both independently and collaboratively, using initiative and knowing when to seek support
• Maintains accuracy under pressure, takes ownership of work, and adapts well to change
  
  The opportunity to be part of one of the fastest-growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.
What's in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get


• Two paid volunteering days per year - Give back to a cause that matters to you
• Exclusive perks and discounts - More than 250 deals available
• Ongoing training and development - From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards - Celebrating our shining stars all year round
Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.