Cookie Consent Manager

This is a strategic role at the centre of how BT Business defines its future position across the Communities sector. As the Communities Propositions Manager, your primary focus will be local government, alongside supporting across housing and higher education. You will define where we play, which problems we prioritise, and how we turn customer need into scalable, commercially viable propositions. BT Business is at an inflection point - moving from product-led to genuinely customer-led. This role sits at the heart of that shift. You will not be packaging existing products; you will be proactively identifying patterns in customer demand, funding pressures and policy drivers, and translating them into clear propositions that shape roadmap investment and go-to-market strategy.This role requires strong strategic thinking, commercial instinct and the ability to operate in ambiguity. You'll help bring clarity to complex problems and influence direction across the business, and join a team focused on innovation, strategic impact and challenging the status quo - redefining how BT solutions supports communities across the UK. What you'll be doing - Identify scalable opportunities across local government (primary focus), with supporting insight across housing and higher education - Translate customer challenges, funding constraints and policy drivers into clear, compelling propositions - Define propositions end-to-end, including: target segment, problem definition, solution & value proposition, commercial model and pricing approach - Influence product roadmaps and investment priorities, proactively shaping direction rather than reacting to existing plans - Develop propositions that enable joined-up, place-based outcomes across local systems, rather than isolated organisational solutions - Work cross-functionally with Product, Commercial, Sales and Marketing to bring propositions to life - Develop clear, compelling messaging and storytelling for internal and external audiences - Lead go-to-market execution and drive adoption across the sales organisation This is an individual contributor role, but one with significant exposure, influence and accountability. We're looking for someone who combines strong proposition fundamentals with the confidence and energy to challenge, innovate and influence., When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Show More Details Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function:

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  Experience developing propositions, solutions or strategic initiatives in local government or complex public sector environments
- Understanding of how local government organisations operate, including funding constraints, procurement approaches, and decision-making dynamics - Stakeholder management skills, with confidence engaging and challenging senior stakeholders - A proven ability to turn complex or technical capability into clear customer value - Commercial acumen: understanding how propositions drive revenue, adoption and impact - A customer-led mindset: starting from real customer problems, not products Desirable Skills / Experience - Background in telecoms, technology, IT, or similarly complex environments - Background working in local government organisations - Understanding of place-based systems and cross-sector collaboration - Experience influencing product or strategic roadmaps - Exposure to innovation-led or transformation programmes

With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK We're a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses. We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:
• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme - 5% from you and 10% from us
• Holiday purchase scheme