Consultant - Healthcare and Risk ( SME )

The purpose of this role is to support the service delivery of client accounts across the People Solutions practice. Responsible for the development of client relationships, managing benefit reviews/placements and ensuring services are coordinated and delivered effectively.
Key Tasks & DutiesUnderstand clients benefit requirements and provide advice on insurers services, coverage and pricingDeliver day to day servicing to support retention and development of the businessPrepare risk specifications, manage scheme accounting, run census data audits and ad-hoc consulting projectsEnsure renewal timelines are met, market reviews undertaken and policies placed in advance of renewalReview service disruption/dissatisfaction and implement appropriate actions with carriers to resolveSupport the broader development of insurer relationshipsEnsure compliance requirements and internal controls are fully metOversee delivery of claims and underwriting activityCo-ordinate the use of other Lockton specialist teams where required
Candidate Profile
Proven experience in SME benefit broking environmentPrincipal focus on healthcare and group risk insurances (ideally both)Exceptional client relationship skillsAbility to manage time effectively focusing on priorities, targets and deadlinesGood critical thinker and able to distil complex issues down into clear, actionable recommendationsDemonstrate a desire to learn, a proactive approach and ability to research information