Compliance Officer

Building Digital UK (BDUK)

Compliance Officer


Building Digital UK (BDUK), City Centre, Manchester

  • Full time
  • Temporary
  • Remote working

Posted 1 week ago, 15 May | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: 617043b23451425da7e4ecd3b96a8e09

Full Job Description

The Risk, Compliance & Governance function is responsible for ensuring that BDUK is compliant with all relevant legislation, policies and regulations, and managing a compliance strategy which supports the achievement of BDUK’s overarching objectives. This includes both compliance activities related to the execution of external BDUK interventions (e.g. compliance with State Aid regulations) as well as overarching oversight of internal assurance activities (e.g. compliance with employment legislation), aligned with wider DCMS / government processes. The function is also responsible for ensuring that BDUK is not subject to any fraudulent activity.
As a Compliance Officer you will be a first point of contact for potential compliance issues. Providing support in instances where exceptions arise during the lifecycle of BDUK programmes. This could involve responding to queries, escalating issues, and investigating anomalies. You will need to be able to proactively manage a caseload of queries/ issues, be able to support the efficient delivery and operation of the voucher scheme, and have the ability to solve problems in a logical and consistent way., + Responsible for managing referrals received regarding potential supplier non-compliance and suspected fraud.
+ Use scheme data to scrutinize anomalies and draw sound conclusions on the source of an issue.
+ Engage with key internal and external stakeholders that raise exceptions (e.g. suppliers / local bodies), providing a point of contact within BDUK throughout the end-to-end query and exception process.
+ Presenting recommendations with evidence on regular basis to the team.
+ Managing data entry and record keeping of all new reports of non-compliance activities.
+ Providing compliance advice to suppliers and BDUK colleagues where such instances arise.
+ Efficiently manage a workstack of exception and queries, taking into accountpriorities and relevant SLAs/KPIs.
+ Escalate and proactively monitor the resolution of issues according to BDUK processes and policies.
+ Build and maintain relationships with suppliers and BDUK colleagues in order tofoster productive working relationships and the effective resolution of issues.
+ Contribute to the efficient and effective operation of the scheme by working proactively with the Compliance Investigations Lead to continuously improve service delivery, taking advantage of opportunities such as process improvement and automation where relevant., Your Supporting Statement (max.500 words) should explain how your personal skills, qualities and experience make you a suitable candidate for the role.
250 words on the following behaviours:
Making Effective Decisions, Delivering at Pace, and Communicating & Influencing.
Applications will be reviewed by a panel who will look at the Skills and Experience provided in the submitted CVs and Supporting Statements. Please note, your application must provide evidence of the skills & experience outlined in the key criteria to be progressed to the next stage.
Should a large number of applications be received, an initial sift may be conducted using the personal statement. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.
Candidates successful at the review stage may be invited to attend a first stage interview/assessment.
During the interview process, candidates may be asked to provide further evidence of their skills and experience. Interviews may also include a presentation exercise. The interview will be a blended assessment consisting of a series of questions against the Civil Service Success Profiles Behaviours and Strengths.
The following behaviours will be tested at application and interview: Making Effective Decisions, Delivering at Pace, and Communicating & Influencing.
For indicative sift and interview dates please refer to the attached Candidate Information Pack.
Interviews will take place remotely via Google Hangout video call. Successful applicants will join the department through our remote onboarding process.
Further Information
A reserve list may be held for a period of 6 months from which further appointments can be made., The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles.
If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact ( in the first instance.
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at:

Successful Candidates must be able to demonstrate the following qualifications, skills & experience:
+ Exceptional written communication skills.
+ Good organisational ability, administrative and analytical skills.
+ A collaborative approach to working with others and strong interpersonal skills.
+ A proactive approach to managing workload.
+ Excellent record keeping skills and attention to detail.
+ Experience of operating in a fast-paced delivery environment.
+ The ability to work methodically and consistently through a workstack.
+ Proven ability to establish relationships with a range of stakeholders to support the delivery of business outcomes.
+ A commitment to team working and support for continuous improvement both in individual work areas and across the team.
Desirable criteria:
+ Experience of case management.
+ Understanding of Fraud and/or Non-Compliance.
+ Knowledge of Google sheets and Excel.
+ Experience of interpreting legislation., + Making Effective Decisions
+ Delivering at Pace
+ Communicating and Influencing, Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

+ Learning and development tailored to your role
+ An environment with flexible working options
+ A culture encouraging inclusion and diversity
+ A Civil Service pension with an average employer contribution of 27%