Community Library Assistant

Are you passionate about community spaces, lifelong learning, and helping people connect? We're looking for a friendly, proactive Community Library Assistant to join our welcoming team at Warboys Library. Warboys Library is a valued local space with a strong community focus. Warboys library is single-staffed but supported by a dedicated group of volunteers, creating a close knit and collaborative environment. From supporting readers and digital learners to delivering activities to both children and adults. No two days are the same and your work will make a real difference. We are passionate about creating a warm and welcoming space and developing a life long love of reading within our community. This post is based at Warboys Library for 15.50 hours pw. This is a single staffed library. Please see timetable attached for working pattern. This roles involves some weekend and evening working. Warboys Library is part of a wider team which includes libraries in St Ives and Ramsey. Travel may be necessary from time to time., Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

Warboys Library is a single staffed library, confidence to work on your own is essential as are excellent communication skills. There are opportunities to support and deliver Library events for both adults and children. This could include Rhymetime, Storytime and Engage events. Although there is plenty of routine work, there are also many opportunities to be creative. Library experience is an advantage. However, we would love to hear from candidates who have demonstrated exceptional customer service skills in other contexts. Training will be given on specific library systems, but an ability to work with IT is essential. The successful candidate will be passionate about what public libraries can offer, and able to promote our services both within the library and in the wider community,

• Demonstrate your understanding of delivering good customer service
• Interpersonal skills, including patience and listening skills with an ability to establish exactly what the customer requires
• A good knowledge of the Internet and a demonstrable capacity to assess the value of the information found there
• A pleasant, helpful manner with customers of all ages and abilities.
• A strong team player, able to work with colleagues on projects and contribute to team goals
• Flexibility and adaptability in all areas of work.
• An ability to work under pressure
• An ability to work with limited supervision.
  
  Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
  
  We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…
• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes