Community Housing Assistant

This is a great job opportunity to join Home Groups awesome housing team in Allocations & Lettings. Providing customer support to our communities. If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you!

• A positive, can-do attitude, stay organised and take initiative
• A real passion for delivering excellent customer service and a genuine desire to help your customers.
• Confidence working collaboratively with colleagues in other parts of the business and external partners
• Knowledge of housing management and housing law, allocations & lettings is a bonus, not a must
• The ability to use technology to navigate our systems and update customer records
• An appreciation that this is a role where you'll spend much of your time lone working., Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!


• 34 days leave (this includes bank holidays and a "me day"!), increasing to 39
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• 800+ discounts on shops, holidays, days out, tech and more
• Instant pay access with Stream
• Career path with development and excellent training package.
What you'll do
• Manage Housing applications for new and existing customers in the region.
• Support housing managers with their patches to improve waiting lists and property demand.
• Handle tasks like managing voids, terminations and digital house files.
• Complete and record salesforce contacts.
• Keep admin up to date, including records, open housing, and manage property adverts on the Home Group website.
Why join us This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top Great Places to Work!,
• Hybrid role with minimum 1 day in the office, 4 days working at home.
• We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary
• You need to be able to drive and have access to your own vehicle insured for business purposes
• You'll need a Standard DBS check done and we pay for that