Communications & Engagement Executive

Ready to kick-start your career in comms? As our Communications & Engagement Executive, you'll be at the heart of the action-helping to create, share, and celebrate the stories that make TalkTalk special. Main Responsibilities

• Support the delivery of colleague and external communications, from drafting emails to posting on social media, whilst supporting stakeholder engagement in a variety of tasks including information requests and meeting preparation to ensure we maintain strong relationships with politicians and regulators.
• Help organise events, campaigns, and engagement activities.
• Gather stories, feedback, and ideas from across the business
• Keep our comms channels up to date and buzzing with fresh content.
• Help monitor media coverage and compile daily news summaries.
• Maintain databases and distribution lists for communications.
• Assist with reporting, analytics, and admin tasks where necessary
• Bring enthusiasm, creativity, and a willingness to get stuck in.
• Learn from experienced comms and engagement pros and grow your skills every day.
  
  Understanding of communications, marketing, public relations, or a related field-gained through academic study, internships, or entry-level roles.
• Awareness of stakeholder engagement principles
• Familiarity with colleague communications practices and channels such as intranets, newsletters, and social media.
• Basic knowledge of media monitoring and how to interpret coverage for internal reporting.
Skills
• Excellent written and verbal communication skills, with the ability to tailor messaging for different audiences.
• Strong organisational skills, including managing multiple tasks, maintaining databases, and supporting reporting and analytics.
• Confident use of digital tools and platforms (e.g. Microsoft 365, SharePoint, Viva Engage, LinkedIn, X)
• Creative thinking and content generation for campaigns, events, and engagement activities.
• Ability to gather and synthesise feedback, stories, and ideas from across the business.
• Collaborative mindset with a proactive approach to teamwork and cross-functional engagement.
Experience
• Some practical experience in communications or marketing-such as university projects, internships, or entry-level roles.
• Exposure to event planning or campaign coordination, either professionally or academically.
• Experience using social media for professional or organisational purposes.
• Demonstrated ability to work in fast-paced environments and adapt to changing priorities.
Additional Information Some out-of-hour work will at times be required to manage press enquiries and deliver colleague events.

As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We're committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA - we're all 100% human, and we've created a culture where you can truly be yourself.


• Collaborative office spaces designed for creative thinking and innovation
• Free on-site parking at our offices
• Generous holiday package - 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!)
• Private healthcare for all employees
• Competitive pension scheme and performance-related bonus opportunities
• Free broadband for all employees
• Life event gifts - celebrating milestones like marriages and births
• Inclusive employee networks - open to all, supporting peer connection and thought-provoking conversations
• Salary sacrifice scheme - save on dental, gym, and more
• Big retail and leisure discounts
• 3 paid volunteering days a year - because making a difference matters to us too
https://www.talktalkgroup.com/work-for-us/jobs/communications-engagement-executive-in-salford-quays.280